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  2. FL
  3. Miami
DICK'S Sporting Goods

DICK'S Sporting Goods

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Open  9:00 AM-9:00 PM now
Dadeland Station, 8364 S Dixie Hwy, Miami, FL 33143, USA Get Directions
4.0
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ABOUT   Services Excellence Summary

DICK'S Sporting Goods has all your outdoor and workout equipment, sports gear, and we use our sales and service teams to help you select the perfect baseball glove, adjust and fit your bicycle, install fishing gear and knives, or fit you with golf clubs. DICK'S Sports Goods DALLAS have a vast inventory of sporting equipment and apparel, including bicycles, kayaks, and camping gear. DICK'S Sports Goods DALLAS offers the best online prices and free pick-up at our DALLAS store. Dick Stack, only 18, began DICK'S Sporting Goods in 1948 while working at a Binghamton, NY, Army surplus store. Dick, a passionate fisherman, was given the task by the store owner to make a list of all the products needed to start a company that would sell fishing merchandise. Dick was called a dumb kid with no idea what he was doing by the owner after he made the list. This angered Dick, and he quit the job at that time. He shared the story with his grandmother, who asked him how much it would cost him to set up a store. Dick told her that he would need $300 to do so. His grandmother gave him the $300, which she had been saving in her cookie jar for many years. She told him, do it himself, and Dick opened up a Bait and Tackle Shop in Binghamton using the money. In the 1970s, Dick started to add various products to his store, an approach that expounded until now, and they include many items you will find at DICK'S Sporting Goods today.

 

SUMMARY   Reviews Summary

Overall, the store reviews are favorable, with most customers praising the welcoming nature of the staff, specifically when it comes to the firm's bicycle experts. In detailed reviews, the customers expressed how much Jose and Douglas had gone above and beyond to help them. One time, a shopper's daughter needed spikes for a race, and Douglas assisted them with the process of getting the required items. The bike technicians also received a lot of appreciation. It shows that they know how to guide the customers to ensure the equipment and tools purchased fit well and is safe to use. This strategy aligns well with the store's commitment to satisfying the needs of the customer. Non-bicycle purchases were also well-reviewed, with most reviews pointing to the organized and comprehensively stocked stores. The service provided was described as a life-changing experience by some customers. There was also appreciation for the store's cleanliness. With a high number of customers praising specific employees, it shows how well trained and customer-oriented they are. The store's success can be attributed to its close customer relationships and its highly knowledgeable, hardworking, and friendly staff.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
excellent custom ... (3)
excellent servic ... (3)
recommend (3)
very friendly (2)
great selection (2)
patient and unde ... (1)
good prices (1)
recommended (1)
very organized (1)
willing to help (1)
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Cons
rude (2)
overpriced (1)
disappointed (1)
so disappointed (1)
unfriendly (1)
poor customer se ... (1)

DICK'S Sporting Goods Reviews: 102. Average Rating: 4.0

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