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Mattress Firm South Beach

Name: Mattress Firm South Beach
Address: Miami, US
Telephone: +13053405798
Rating: 4.7745

102 reviews

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+13053405798

Open 9:00 AM-8:00 PM now

1045 5th Street Suites 119 through 121, Miami Beach, FL 33139, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in Florida

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ABOUT Services Excellence Summary

Sleep is the most important purchase we deal with daily, and everyone at Mattress Firm South Beach is committed to ensuring you have a good night's sleep. How? For more than 200 hours our Sleep Experts(r) are trained to create a personalized answer for you. And because we have a Love Your Mattress Guarantee(r), you can shop with assurance. This signifies that the finest American manufacturers, such as Sealy, Tempur-Pedic, Sleepy's, and Serta, discount. Your new mattress will be delivered to your house and you will get the 120-night sleep test(r). Many people feel that mattress businesses sell mattresses. However, Mattress Firm is a business that helps you find the best mattress for you. Mattress Firm has been assisting their consumers in sleeping better for 90 years. We have a family of companies that can help you find the perfect mattress and the best price. From our first handful of locations, we have become America's largest specialty mattress store with over 2,400 sites in 49 countries. However, each Sleep Expert(r) starts their job after 80 hours of preparation. Instruction can only take you so far. Mattress Firm is special. We believe that happy and motivated workers are the most effective way to give top-quality service to their clients. Our atmosphere is one in which workers look forward to coming into work each morning and are always right.

SUMMARY Reviews Summary

Juan Torres and Erica have received a lot of positive reviews from buyers. Their customer service is highly recommended for knowledge, patience and undivided attention on customer needs. Several buyers say they were not rushed or pressurized even when the store was close. Many reviews say that the service providers simplify the shopping with clear explanation of the different types, and do proper fitting. The customers are highly satisfied while some admit that the attendants were effective in advising on the best options regardless of brand. Most positive commendations are on Juan Torres who many say is fully experienced, objective, and professional. Many customers prefer him for all their bedding needs. Buyers are very appreciative, and buy with trust and confidence due to the wonderful service by the store and the staff.

Keith left a 5 star review

★★★★★

On TrustAnalytica

Jan 15

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

great experience ... (7)

highly recommend ... (7)

very knowledgeab ... (6)

excellent servic ... (5)

extremely helpfu ... (5)

very welcoming (2)

helped me (2)

extremely knowle ... (2)

excellent custom ... (2)

Cons

horrible (1)

lost money (1)

very bad service ... (1)

bad experience (1)

terrible custome ... (1)

Mattress Firm South Beach Reviews: 102. Average Rating: 4.8

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Reviews (1) Google Reviews (101)

Keith

on Trustanalytica

We live outside the US, and recently bought a condo in Miami. Juan Torres at Mattress Firm on 5th Street in Miami Beach was extremely helpful, and answered all of our questions regarding our sleep needs and health concerns. We found him to be very patient, knowledgeable and professional. He provided attention to detail, and explained the different qualities of the mattresses. He was very attentive to our needs and what we were looking for. We were very impressed by his service, and this is why we will always continue to use him in the future for all of our mattress & bedding needs. He went above and beyond for us, and we feel confident we made the right choice purchasing everything through Juan.