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  1. US
  2. FL
  3. Miami
Ucyber Solutions LLC
Ucyber Solutions LLC
Ucyber Solutions LLC
Ucyber Solutions LLC

Ucyber Solutions LLC

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1 Alhambra Plaza PH floor, Miami, FL 33134, USA Get Directions
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ABOUT   Services Excellence Summary

Ucyber Solutions LLC provides cutting-edge software and IT support for clients. IT Management Operations With Ucyber Solutions Cloud Management Services, enterprises attain better operational agility and IT governance. Tighter integration between enterprise components from cloud infrastructure through platforms and applications

 

SUMMARY   Reviews Summary

The general view of Ucyber Solutions IT services is that they are excellent and worth recommending. The majority of clients have excellent reviews, praising the company's professionalism, technical expertise. These characteristics were satisfied through successful service delivery. Other clients applauded the individual technicians, Jesús and José, for their timely and efficient problem-solving skills. Jesús and José were respected for their ability for reaching the issues at hand and resolving them in no time, proving their reliability. Security cameras and PC components installations and repairs are other services provided to them, which are done quickly. Installing surveillance cameras went well and was thorough, and a customer was around to explain any questions. Clients explained a gear repair trustworthy. The IT professionals go out of their way to ensure that one is satisfied with the new systems. Task processes are intensive, but the team members ensure that the usage is simplified for the clients. The feedback from the first reviewer exemplifies what a typical client would say. A parent with a young child did not mind the other work satellite device that would hinder them from completing it. A senior team will also ensure that all the technical substructures are outlined and accordingly adapt security systems. The technician comprehensively explained some of the issues with a prompt diagnosis and resolution by troubleshooting what the causes of the unsynchronized servers are. Once the technician is through with the repair, a user manual is always given to address any doubts. Clients also speak of how they are engrossed and receiving value, including further consultations, which they say are essential and instructive in the long run. Clients also said that smaller was the better hence why the technician headed straight to the office as soon as he arrived; he fixed the issue without any other problem and showed them a better method of handling the technology. A parent with a child's advice and shows to manage it and how continuous the technology proves to be. Other review sites do not rate Ucyber Solutions highly, with some giving low ratings due to customer service representatives who are not reachable and take the longest time to respond to clients' queries. Complaints were also made by other customers about unknown charges showing up on their bill, which went away when questioned. However, this is not dogged by the overall rating due to fewer instances where such a situation arises. A total of eight ratings were made, with all being five-star ratings; clients can, therefore, deduce that this from one disadvantage faced by one client. The significant advantage of the service is reliability and quality, and it should always be chosen over one minor disadvantage. Here of the parent reviews where a user said the technician who was specifically stated to have a great experience was a parent with a young child was easily deployed visited the office and quickly diagnosed and repaired the problem and she was happy. The reviewers' overall conclusion was that this was a reliable company that should be recommended; the reviewer said that he would use this company in the future hence he was happy.

 

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Pros & Cons

PROS
excellent servic ... (7)
recommend (4)
good service (2)
good quality (2)
great prices (2)
extremely profes ... (2)
very helpful (1)
good price (1)
great price (1)
recommended (1)
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Cons
never showed up (1)

Ucyber Solutions LLC Reviews: 31. Average Rating: 4.9

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