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ARMORVUE Window & Door

Name: ARMORVUE Window & Door
Address: Orlando, US
Telephone: +14078397655
Rating: 4.8824

102 reviews

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+14078397655

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8249 Parkline Blvd suite 400/500, Orlando, FL 32809, USA Get Directions

window installation service Top Window Installation Services in United States Top Window Installation Services in Florida

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ABOUT Services Excellence Summary

If you need window or door replacements, the home remodeling companies in Orlando should be your trusted partners. ARMORVUE has a professional and dedicated team that is always ready to support and provide solutions all door and window problems you may have. The replacement windows, doors, and frames with the highest rating are from ARMORVUE. Also, your satisfaction is our top priority. Our A+ rating from the Better Business Bureau and the Good Housekeeping Seal guarantees your satisfaction. With every job we handle, we offer a True Lifetime Warranty to ensure you never worry about your doors and windows again.

SUMMARY Reviews Summary

The Armorvue Windows & Doors ranked positively in several aspects. Rick and Phil are highly experienced, professional and informative. They received numerous praises for their exceptional and outstanding customer service. The reviewers felt supported in their decisions and appreciated the communication and thorough explanation of the process of windows and doors installation. Installation crews such as Osmar Jr. And Felipe were commended for being meticulous in their work, timeliness and cleanliness. They demonstrated great professionalism, leaving work debris during the replacement. Happy with their windows and doors, the clients also recommended the company. Software issues were minimal and did not affect the customers.armorvue is cost-effective and trustworthy, leading to confidence. Many clients recommended it to their friends and family. Overall, the reviews reported a good experience with the company.

Sandra left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jan 25

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Reputation Change over time

Pros & Cons

PROS

recommend (32)

highly recommend ... (17)

very professiona ... (14)

on time (11)

great job (6)

very informative ... (5)

very knowledgeab ... (5)

very helpful (4)

very happy (4)

very friendly (4)

Cons

disappointed (1)

so disappointed (1)

think twice (1)

rude (1)

no response (1)

ARMORVUE Window & Door Reviews: 102. Average Rating: 4.9

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% summary

Excellent

50%

Good

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50%

Reviews (2) Google Reviews (100)

Sandra

on Trustanalytica

Fix negative reputation Fix negative reputation

I cannot believe the 5 stars below with the experience we had and still is not resolved since Dec. 2021. They delivered a flawed/defective window. A rainbow-looking line across a 72" view window. They initially took 12-14 wks for the initial window and to replace the flawed window they had to redo 9 times. We waited patiently and were made aware the company was paid by the finance co. although they did not complete the job. It is another year later and a glass was brought in rather than a new glass in a frame so the fit is exact by the manufacturer. They refused. Brought a piece of glass that was poorly installed into the existing frame. The silver rim that runs between the 2 pieces of glass that help create the space volume between glasses was installed misaligned. We could see the back of the frame rather flushed evenly along the complete rectangular run of the glass and the silicone and you can clearly see the misalignment drop along the border rather than flush against the frame. Their reps who installed the window, Mike and Jeff and Ryan are well aware. Mike made a video of the problem. Said he spoke to his supv. at Armorvue. The middle man Zach of Architectural Eastern Systems (he works alongside the manufacturer Cardinal Glass and Armorvue). Zach came out to look and said he would talk to Armorvue and Cardinal to resolve the misalignment. 1 month later and no response from anyone. Frustrating..they have been paid the premium price of $3500. Armorvue stopped communicating with us when the first flawed window was installed. Keith L. the owner has been rude and direct that we will now have to go thru a warranty, placing the burden on us as new customers, although the problems originated from the uncompleted problematic initial installation. The reps, Zach, and Keith will not respond. This left us no choice but to place this review.

Lynne