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  3. Orlando
DICK'S Sporting Goods

DICK'S Sporting Goods

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724 Herndon Ave, Orlando, FL 32803, USA Get Directions
4.2
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ABOUT   Services Excellence Summary

Dick Stack created his company from a cookie jar filled with his grandmother's money. Dick Stack was initially a worker in a Binghamton military surplus shop when he conceived the idea to start DICK's Sporting Goods. As he worked, the owner of the company asked him to make a list of the items to be bought to start the bait and tackle manufacturing company. After submitting the list, the owner called him a fool because he did not know his business. Dick was angry, and he resigned. Dick returned to his grandmother's house, where he had spent much of his childhood. His grandmother asked him the amount of money needed to begin his company. He replied that $300 would be enough. Dick retrieved the $300 from his grandmother's cookie jar, which she had saved during her lifetime. The money was sufficient to create a bait and tackle shop in Binghamton. Dick started expanding its product line in the 1970s and now offers many of the products that can be found in DICK's Sporting Goods. Sport your way. Every day. Shop with the DICK'S Sporting Goods that has the best sports gear, and athletic equipment. The largest omnichannel retailer in Pittsburgh, with 800 stores selling equipment for outdoor enthusiasts and athletes, DICK'S, also operates Field & Stream, Golf Galaxy, and public lands Sporting Goods. Go, go, gone. Visit DICK'S Mobile App and online store. You will also find DICK's equipment at DICK's House of Sport, Golf Galaxy Performance Center and GameChanger, the sports mobile app that offers live scores, live streaming video, and instant messaging (DICK'S Sporting Goods, 2022).

 

SUMMARY   Reviews Summary

The reviews for the store are excellent, with numerous consumers praising the friendly and helpful personnel and the great customer service. The customers also appreciated the perception and thanks given to several employees. Several comments were published on the fantastic range of products accessible, with specific mentions to the fantastic service clients receive. On various occasions, the customer service encounters are indicated by a series of comments, implying that all staff are expert and have the purchaser's concerns in mind. The excellent shopping experience coupled with a great customer service, all the staff would give the customer the best experience when they visit the store. At the same time, some customers are satisfied because they get everything they need and much more than they expect. Some people can obtain customer service in their tongues. A staff person in a particular part of the store talked and helped a customer using broken English, a foreign tongue. This shows that some shop personnel speak various languages and can support people with linguistic challenges. The department did everything they could to help the customer. Some clients appreciate the attitude of various employees as they go about their obligations and duties. There are several positive reviews for the store and its customer service and staff.

 

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Pros & Cons

PROS
good selection (4)
helped me (3)
nice selection (2)
good customer se ... (2)
excellent custom ... (2)
friendly and hel ... (2)
great customer s ... (2)
good service (1)
super helpful (1)
helpful staff (1)
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Cons
disappointed (2)
expensive (1)
horrible (1)
overpriced (1)
very disappointe ... (1)
lack of customer ... (1)
rude (1)
horrible custome ... (1)
unprofessional (1)
horrible (1)

DICK'S Sporting Goods Reviews: 102. Average Rating: 4.2

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