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Review Keywords Analysis

  1. US
  2. FL
  3. Orlando
HomeRiver Group Orlando Property Management
HomeRiver Group Orlando Property Management
HomeRiver Group Orlando Property Management
HomeRiver Group Orlando Property Management

HomeRiver Group Orlando Property Management

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211 E Colonial Dr, Orlando, FL 32801, USA Get Directions
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ABOUT   Services Excellence Summary

HomeRiver Group Orlando Property Management aspires to become the leading residential property administration company in America. Our services include buying, rehabbing, leasing, managing, maintaining, selling, and property management. We focus on assisting real estate investors in achieving financial freedom while also providing quality rental homes to our residents. Our values include honesty, excellence, and respect.

 

SUMMARY   Reviews Summary

The substantive focus of the majority of reviews was Michelle Harvell's accomplishments as Property Frameworks' property manager. Customer said she had excellent communication and problem solving skills. This was demonstrated by written reviews, which expressed satisfaction with her communication, diligence in handling homeowner and renter service requests, and urgency in resolving property problems. She was said to be hardworking and highly devoted to her work. Reviewers often described Michelle's accessibility, her record keeping, property inspections, and her unwavering loyalty to clients and property. Most of the customers revealed that she provided feedback on meeting client expectations, communications and returns. Michelle is commended for improving properties, and one reviewer claimed that she maintained properties better than owners. Great response times with maintenance and invoices as some mentioned, with some showing harm and some showing that the management was good. There was lots mention of her finding creative solutions for repairs – she was a quarterback for contractors and was able to save some expensive repairs. Michelle, as a customer-oriented property manager, is said to have ensured that all stakeholders were satisfied while continuing to enhance the property's value. The company's results and the superb customer service provided by the property managers, especially Michelle Harvell and Alanna Carlson, are factors that make customers recommend Property Frameworks.

 

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Julie left a 1 star review
★☆☆☆☆
On TrustAnalytica
Dec 21
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Pros & Cons

PROS
recommend (5)
highly recommend ... (4)
very professiona ... (3)
great service (2)
fast service (1)
24 hours (1)
excellent servic ... (1)
great work (1)
very detailed (1)
happy customer (1)
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Cons
no response (1)
waste of time (1)
very stressful (1)
rude (1)
waste your time (1)
stay away (1)
horrible (1)
expensive (1)
worst company (1)
dirty (1)
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HomeRiver Group Orlando Property Management Reviews: 59. Average Rating: 3.9

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I was employed with HRG for almost 3 months , I quit on Nov 18th and HRG owes me my expense reimbursement for October and November for many miles logged on to my car.HRG is not forthcoming after SEVERAL attempts to obtain my money. If HRG cannot even take care of their own employees how can they take care of your homes??! Disgruntled Ex-Employee
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Julie left a 1 star review
★☆☆☆☆
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1 year ago
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