J Meyers Insurance Agency, a family-owned and run insurance business, was established in 1974 and is now being managed by its founders’ second generation. Owners and agents have over 125 years of combined experience in the insurance industry. Under Lori and Cathy’s management, employee education continues to be a primary concern. While webinars have their time and place, Lori and Cathy wanted to finance our account managers and agents to attend courses in a classroom environment. One-on-one learning and conversation are unmatched. It's not about the degree but the range and depth of the information. Cathy, Lori, and Kris all have CIC designations, Certified Insurance Counselor, and Designations, while Cindy and Kris have CIC designations, Certified Insurance Counselor Designations, and our two account managers each have earned Certified Customer Service Rep designations. To earn these titles, you must have advanced training and pass a tough examination. CIC designations have 18 hours of training in the classroom per year. The agency is based on referrals, great customer service, and education. This part of our business model has remained stable throughout. One client at a.
Reviews Summary
Reviews included strong recommendations for J. Meyers Agents and Services. Reviewers indicated satisfaction with the care, consultative and customized approach that Agents offered while navigating various concerns and inquiries. The reviewer’s overall experience with the J. Meyers Insurance Team was consistently positive. Reached out to customer comments and interactions with satisfaction, attention to detail, promptness, and education in the comments. The friendliness and assistance provided stood out to customers. Responsive and customer-focused services were well-received by users, with Kris Keebler and Cindy getting positive endorsements/emotions from almost every review. Kindness, patience and the willingness to go the extra mile were embodied by agency staff. None of the respondents had any significant issues or concerns with the company or agency, with only a few having minor concerns. It is safe to assume that no complaints are always an extra bonus from customers.
Frequently asked questions
7 questions
What do J Meyers Insurance Agency clients say about their customer service?
Clients frequently praise the team for their exceptional customer service, highlighting the friendly and knowledgeable staff, quick response times, and personalized assistance. Many reviews mention specific agents like Kris and Cindy for their helpfulness and dedication to client needs.
Can I get assistance with claims through J Meyers Insurance Agency?
Yes, they offer claims assistance as part of their insurance policy management services. Reviewers appreciate the team's responsiveness and support during the claims process, often noting quick turnaround times.
What types of personal insurance does J Meyers Insurance Agency provide?
They offer a range of personal insurance options, including Home Insurance, Auto Insurance, and Mobile Home Insurance. This comprehensive approach ensures clients have access to various coverage types to meet their needs.
What are the business hours for J Meyers Insurance Agency?
Does J Meyers Insurance Agency provide business insurance services?
Yes, they offer business insurance, including General Liability Insurance, Workers' Compensation Insurance, and Commercial Auto Insurance. Their expertise in various business insurance types helps clients find the right coverage.
How does J Meyers Insurance Agency ensure their staff is knowledgeable?
The agency prioritizes employee education, investing in classroom training for agents and account managers. This commitment to knowledge depth ensures that clients receive informed and effective service.