×

Review Keywords Analysis

  1. US
  2. FL
  3. Orlando
Mills Air Inc Air Conditioning & Heating
Mills Air Inc Air Conditioning & Heating
Mills Air Inc Air Conditioning & Heating
Mills Air Inc Air Conditioning & Heating

Mills Air Inc Air Conditioning & Heating

Visit Website
Open 00:00-23:59 now
6502 Forest City Rd, Orlando, FL 32810, USA Get Directions
social-share-icon Social:

4.6

reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

You have likely noticed Mills Air trucks at a local mall. Since 1992, our family-owned and operated HVAC company has served Central Florida with affordable, reliable, and friendly service. We ensure optimal comfort for commercial and residential customers. Book today by calling 407-277-1159 to schedule heating and air conditioning installation. Our specialists can replace equipment, sustain your system, and make payments. Our uniformed, factory-trained technicians show up on time and treat your property with respect. They provide a wide range of air conditioning services, including thermostats, ductwork repair and design, and air quality testing.

 

SUMMARY   Reviews Summary

Various reviews indicate that Mills Air has a mix of satisfied and dissatisfied customers. Customers have been noticeably pleased with Ryan, Moe, Rasht, and Jay for their Professionalism, communication, and problem-solving. They saw prompt service and timely appointments, as well as detailed examinations and advice that ensured their HVAC systems were running smoothly. Given his thoroughness, listening abilities, and helpful demeanor, many Mills Air customers would be happy if he was their preferred service provider. On the other hand, Users reported that the firm dropped the ball when dealing with one client who said they overcharged for a part and provided an unsatisfactory answer. The customer did not receive the communication and service they desired, and in the end, they stated that the business failed to address their HVAC issues satisfactorily. Preferences of such users do not favour the firm. Many Customers recommend the firm and express certainty in using the firm again. However, there is a considerable number of dissatisfied customers who suggest that some employees require retraining, better policies governing billing and improved channels of communication. The firm could improve the customer's experience. The firm could improve with consistent application of well-thought-out business and communication standards. Moe is lovely and excellent in his task, the argument is good, but the processes require improvement.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

5
4
3
2
1
0

Pros & Cons

PROS
recommend (12)
very professiona ... (11)
on time (8)
very knowledgeab ... (8)
great job (6)
highly recommend ... (3)
very happy (3)
great experience ... (3)
very responsive (2)
excellent custom ... (2)
Load more
Cons
terrible (1)
would not recomm ... (1)
not recommend (1)
unresponsive (1)
unprofessional (1)
overpriced (1)
Mills Air Inc Air Conditioning & Heating Reviews: 101. Average Rating: 4.6
filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!