Responsive staffKnowledgeable staffProfessional teamSmooth processExcellent communicationAbove and beyondGuidance throughout processProactive assistanceGreat ratesPersonalized service
About this business
Orlando Financial Center Inc. Mortgage Loans: Orlando Financial Center Inc. was formed in 1990. It is a reliable mortgage firm based in Central Florida that caters to the mortgage requirements of builders, real estate experts, and homebuyers.
We are a full-service Mortgage Company. Our staff is bilingual. We have two employees who speak Spanish (hablamos espanol). These workers are specialists in all subject areas of Mortgage Lending, including purchase and refinance. Our Loan Originators have complete access to all mortgage products and many resources. They are also licensed to find the best mortgage loan programs, including the lowest interest rates and the most comprehensive terms for our customers. This is just one example of our quality service. We provide a free cost estimate for our borrowers (no obligation). Their loan, status, and progress are updated by their Loan Originator regularly. Our customers are always aware of the lending process, the exact stage, and the progress of their loan.
Reviews Summary
Orlando Financial Center featured in the reviews is trusted, professional, and knowledgeable for both purchase and refinancing home loans. Continuous themes in reviews emphasize the high standard of customer service at Orlando Financial Center, particularly the patience and impressive communication skills of the key personnel noted in them, which made the process seamless. Mentioned key personnel are Nancy, Eddie, and Kevin. It is noted that the team offered comprehensive, clear advice and constantly updated the customer throughout the process, which is the key to their excellent rating. Customers trusted the team based on prior experience with them, often dealing with customers like family in the process. The narative tells of more than one customer who went back to the financial center for another service, and they were provided with helpful and honest insights even if they did not choose them, refuting the fear customers have about lenders being shifty. More than one customer got a better rate from the Orlando Financial Center than other lenders due to lower costs, and lastly, high recommendation statements end each review as the customers share their positive journey.
Frequently asked questions
7 questions
What do clients say about Orlando Financial Center's services for first-time home buyers?
Clients frequently mention the team's responsiveness and guidance throughout the home buying process, particularly praising staff like Eddie and Nancy for their support and expertise. Many felt reassured and well-informed during their first home purchase.
How does Orlando Financial Center assist with refinancing my mortgage?
They offer various refinancing options, including Rate and Term Refinance, Cash-Out Refinance, and Streamline Refinance. Reviewers highlight the team's efficiency and ability to secure great rates, making the refinancing process smooth and straightforward.
What services does Orlando Financial Center provide?
Orlando Financial Center offers comprehensive mortgage services, including Home Mortgages (First Home Loan, VA Loan, New Construction Loan), Refinancing (Rate and Term, Cash-Out, Streamline), Consulting Services (Mortgage Consultation, Financial Planning, Loan Option Analysis), Customer Support (Loan Progress Tracking, Availability, Post-Closing Support), and Loan Application Assistance (Document Preparation, Submission Assistance, Pre-Approval Services).
What are the hours of operation for Orlando Financial Center?
The hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Does Orlando Financial Center provide support after closing on a mortgage?
Yes, they offer post-closing support as part of their customer service. Reviewers appreciate the ongoing assistance and communication from the team, ensuring clients feel supported even after their mortgage is finalized.
Can I get a mortgage consultation at Orlando Financial Center?
Yes, they provide mortgage consultation services, which include financial planning for home buying and loan option analysis. Reviewers have noted the team's expertise and helpfulness during these consultations.
Where is Orlando Financial Center Inc. Mortgage Loans located?