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  1. US
  2. FL
  3. Orlando
Track Shack

Track Shack

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1104 N Mills Ave, Orlando, FL 32803, USA Get Directions
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ABOUT   Services Excellence Summary

Track Shack has Kept Central Florida Fit Since 1977. Every customer gets a shoe fitting to discover the ideal shoe for their foot. We also sell clothes, accessories, and nutrition. There's also information about training programs and upcoming community run/walk events. Brands include: Brooks, Saucony, New Balance, On, Hoka, Ooffos, Asics, Altra, Mizuno, OluKai, Lululemon, Oiselle, Berkenstock, Oiselle, Vuori. Customer parking is available directly behind Track Shack and in the Track Shack/Pigzza parking lot. Street parking is also an option along Oregon St. and Thornton Ave.

 

SUMMARY   Reviews Summary

Users generally rave about the excellence of the customer service at The Track Shack. The majority of these customers are grateful for the service they receive from their employees and the impact it has on establishing a caring and welcoming climate in-store. Numerous clients mentioned that service was proficient and quick, mentioning names of different employees who have helped them. Service is efficient between orders and checkout and the specific staff person to ask for can help clients reach a conclusion. Staff members such as Kerrie, Arianne, Matt, and Christa at The Track Shack are among those who have been commended by their peers. This from a man who had visited several other stores looking for a good fit and Track Shack was the last one for the day. Alston was grateful for the service precedence at Track Shack after explaining the service explanation upon completion of buying some of the basic needs available at the store. They advise that the staff should be taken back for training to get the best out of their committed members. The shoe might seem to be expensive for the customers, but the benefits that they get from the store after getting them are worthwhile. Many are pleased with the attention and advice they receive from the in-house shoe fitting services, including choosing items to come in various colors. Furthermore, the patron also noted that the quality of shoes from Track Shack was authoritative. Visitors encounter a joyful and caring environment when shopping at The Track Shack. Client satisfaction is a key component of the company's mission and conveys a sense of identity to current clients. The company also demonstrates kindness and gentlemanliness by extending the method of purchasing to such companies with discounted bills.

 

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Pros & Cons

PROS
very helpful (6)
recommended (5)
recommend (4)
very friendly (4)
helped me (4)
very knowledgeab ... (4)
highly recommend ... (3)
friendly and hel ... (3)
awesome experien ... (3)
excellent servic ... (3)
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Cons
won’t be going b ... (1)

Track Shack Reviews: 102. Average Rating: 4.8

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