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PITSTOP AUTOPARTS LLC

PITSTOP AUTOPARTS LLC

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11012 Sundrift Dr, Tampa, FL 33647, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

For the past two and a half years, PITSTOP AUTOPARTS LLC has satisfied over a million customers. Our prices for PITSTOP AUTOPARTS are unbeatable. We stock OEM PITSTOP AUTOPARTS with a 60-day guarantee, with the package delivered right to your doorstep. Within 5-7 days, you will receive your product, and we will provide you with the best possible customer service. PITSTOP AUTOPARTS LLC is a North American and Canadian business that collaborates with over 20,000 partner companies. We deal in certified OEM auto parts. Our prices are very cheap, and we are committed to supplying our customers with the best quality parts at a very reasonable price. Our aim is to get you back on the road as soon as possible. We ship directly to your house, office, or mechanic. Our mission is to ensure that every customer enjoys a smooth and hassle-free shopping experience, whether they have shopped with us before or are new to us. Dial +1 833-593-0294 for the ultimate ease in shopping anywhere in the United States and Canada, and the certified used parts will be at your doorstep in 7 days.

 

SUMMARY   Reviews Summary

Many customers are satisfied with Pitstop Auto's service. They say that the engine came quickly and in excellent condition, and they are amazed at how quick the shipping was. Their support agents are excellent, especially Adam Miller; they are patient, knowledge, and goes above and beyond to help you. One person had a mix-up with some parts, but they say that Pitstop went out of their way to make the error right. Everyone seems to love the customer service they get from the company. One user had to switch out an engine for their 2016 Range Rover Sport. They were nervous about the investment, but their salesperson, Mack Collins, helped them buy the right engine at the right price. Overall, the company looks like a good option for anyone looking for a new engine or part. Many of their customers seem satisfied with their transactions.

 

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Reputation Change over time
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Pros & Cons

PROS
on time (2)
very friendly (2)
absolutely recom ... (1)
recommend (1)
great customer s ... (1)
very nice people ... (1)
fast service (1)
helped me (1)
great price (1)
use them again (1)
Cons
was damaged (1)

PITSTOP AUTOPARTS LLC Reviews: 19. Average Rating: 4.5

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On 3/18/03, I ordered an engine for my 2008 Hyundai Elantra. Unfortunately, upon inspection by my certified mechanic, it was evident that the engine is in very poor condition a jumble of rust. My mechanic strongly advised against installing it due to safety concerns and possible damage to my vehicle. I promptly contacted him several times to express my dissatisfaction and request a refund. However, I have not received a satisfactory response. They tell me they are only going to refund me $300 for an "engine" that they sold me for $1188. It is important to note that they do not even have an office they are simply phone operators buying reviews to take advantage of the unwary like me.
Do not do business with this company. They have sent me 2 faulty transmissions . First was installed and immediately failed, sent me my money back but guaranteed me labor costs and didn't pay. Sent me a second transmission and it came in pieces. My mechanic ask me to come look at it when it arrived. It was damaged and in pieces. Sent pictures to Pitstop and ask for refund. Still haven't received it and this started in April this year. They finally said to send back both transmissions at my cost. I haven't been paid for what's owed to me so why would I spend another $500-$800 dollars for shipping for 2 damaged pieces back to them? Have had my lawyers in contact and no luck yet. On to the next step.
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