On 3/18/03, I ordered an engine for my 2008 Hyundai Elantra.
Unfortunately, upon inspection by my certified mechanic, it was evident that the engine is in very poor condition a jumble of rust. My mechanic strongly advised against installing it due to safety concerns and possible damage to my vehicle.
I promptly contacted him several times to express my dissatisfaction and request a refund. However, I have not received a satisfactory response. They tell me they are only going to refund me $300 for an "engine" that they sold me for $1188. It is important to note that they do not even have an office they are simply phone operators buying reviews to take advantage of the unwary like me.
Do not do business with this company. They have sent me 2 faulty transmissions . First was installed and immediately failed, sent me my money back but guaranteed me labor costs and didn't pay. Sent me a second transmission and it came in pieces. My mechanic ask me to come look at it when it arrived. It was damaged and in pieces. Sent pictures to Pitstop and ask for refund. Still haven't received it and this started in April this year. They finally said to send back both transmissions at my cost. I haven't been paid for what's owed to me so why would I spend another $500-$800 dollars for shipping for 2 damaged pieces back to them? Have had my lawyers in contact and no luck yet. On to the next step.