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Concentra Urgent Care

Name: Concentra Urgent Care
Address: West Palm Beach, US
Telephone: +15618810066
Rating: 4.8058

103 reviews

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+15618810066

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4455 Medical Center Way, West Palm Beach, FL 33407, USA Get Directions

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ABOUT Services Excellence Summary

Concentra Urgent Care offers employees occupational health services. These services include injury diagnosis and treatment, physical rehabilitation, drug testing, pre-employment physical exams, urgent care, and prevention and wellness programs. Concentra West Palm Beach, located at 1620 North Congress Ave, has our signature design and a new inviting interior to deliver a warm, welcoming patient experience. With many exam rooms, a large physical therapy area, and a patient-inspired design, our new center is built to help you recover. Our center in West Palm Beach, and convenient to major roads and businesses, is just a short drive away.

SUMMARY Reviews Summary

Reviews are far and wide in their praise of the facility and its employees. Customer service, especially Kita’s, is a huge draw. Reviews praise Kita's professionalism, kindness and professionalism. Clients who have visited the facility multiple times have also left positie comments. Positive interactions with Kita are described by many as a 5 star experience, with some clients calling her a "blessing". Kita brightens their days. Many past clients advise contacting Kita for any need, and that her customer service is always top tier. All the staff, not just Kita, seem easy to get along with and clients state that they felt comfortable asking questions or simply being there. Professionalism is a recurring theme. Clients mention that the staff seem like they have a good time at work, and clients have developed friendships with the staff. Kita is the backbone of the company, and other employees are able to work well together as well. The workers are pros, but they are quick and clients usually spend a very short time there. Happy clients and excellent customer service are the hallmarks of this casual and efficient company, so make sure to see Kita so that you can "feel better about all of it."

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (13)

very helpful (7)

very kind (5)

very friendly (4)

great service (4)

feel comfortable ... (3)

helped me (2)

excellent servic ... (2)

great attitude (2)

friendly and pro ... (2)

Cons

extremely rude (2)

rude (2)

unprofessional (2)

would not return ... (2)

rude (1)

unprofessional (1)