Knowledgeable techniciansProfessional staffQuick responseEfficient serviceThorough explanationsFriendly serviceEffective equipmentHelpful with insuranceDetailed guidanceCourteous service
About this business
United Water Restoration Group of Orlando is a full-service restoration company that is available 24 hours a day, 7 days a week, to handle your Water, Flood, or Fire emergencies. The company headquarters is in Ormond Beach, FL but has been serving the state of Florida for over 14 years. The company started as a small local business and has since grown to become the number one restoration company in the country. This nationwide franchise continues to offer the same professionalism, family values, and personal attention that our customers in Florida have come to expect. We have numerous locations throughout the country.
Reviews Summary
Client reviews for the water damge mitigation service are highly positive. Most wrote about how quickly and professionally the technicians responded.The clients also appreciated their professionalism, promptness, and the thoroughness of their work. Moreover, clients highlighted how polite and helpful the technicians were. Expertise and clear communication in addressing the problem and dealing with insurance and claims were also strengths noted by clients. Cody, Tyler, and Larry gained praise for their friendliness, professionalism, and guidance in resolving the problems. Cody did a good job explaining the process. Tera received recognition for her professionalism and methodical approach. Many clients said they would recommend this service. Surprises about the clients' appointments and discussed fees were the negative factors. However, many wrote about how the company was collaborating with them to resolve these issues. Tyler and Tera were frequently mentioned in the cons. They were efficient and consistent. Customers appear happy and recommend the service overall because of United, they remained calm through an incredibly unpleasant and unexpected situation. Great people make the difference.
Frequently asked questions
7 questions
What do United Water Restoration Group of Orlando clients say about the work?
Clients frequently praise the team for their professionalism, prompt response times, and thorough communication. Specific staff members like Tera and Cody are often mentioned for their knowledge and helpfulness throughout the restoration process.
Does this business offer emergency water extraction services, and how quickly do they respond?
Yes, they provide emergency water extraction services. Reviewers highlight their quick response, often arriving within an hour to start the cleanup and drying process, ensuring minimal damage.
Can I get assistance with insurance claims when using United Water Restoration Group of Orlando?
Yes, they offer insurance claim assistance, including claim assessment, documentation preparation, and negotiation support, helping clients navigate the claims process effectively.
How does United Water Restoration handle mold remediation in Winter Park?
They provide comprehensive mold remediation services, including mold inspection, removal, and air quality testing, ensuring a thorough approach to addressing mold issues in homes.
What are the operating hours for United Water Restoration Group of Orlando?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Does United Water Restoration Group of Orlando provide structural drying services?
Yes, they offer structural drying as part of their water damage restoration services, ensuring that properties are thoroughly dried to prevent further damage and mold growth.
Where is United Water Restoration Group of Orlando located?