Find:|
Products
- Our Products & Services
- Reputation
  management
- Booking
  automation
- Unified messaging
  Platform
- Web Chat
  & Action Buttons
- SMS & Email
  Marketing
- Payments
  & sales
Why TrustAnalytica
Pricing

Get Listed!

Find:|

CarMax

102 reviews

Visit Website

Show phone number

Closed Now now

4300 Atlanta Hwy, Athens, GA 30606, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Georgia

Ask a
Question

Call to Book

4.0

Reliable

Claim the profile, write a
review or rate company

Unclaimed Profile Add to TOP 10 Write a Review

or rate us:

Service	Sub Service	Average Price Range
Vehicle Sales	Used Car Sales	$15,000 - $25,000 Call to Book
	Financing Options	$200 - $500 Call to Book
	Trade-In Appraisals	$1,000 - $5,000 Call to Book
Vehicle Inspections	Pre-Purchase Inspections	$100 - $200 Call to Book
	Safety Inspections	$50 - $100 Call to Book
	Certification Inspections	$150 - $300 Call to Book
Customer Support	Warranty Support	$1,000 - $2,000 Call to Book
	Post-Purchase Assistance	Free Call to Book
	Finance Inquiry Support	Free Call to Book
Test Drives	Long Test Drives	Free Call to Book
	Multiple Vehicle Test Drives	Free Call to Book
	Home Delivery Test Drives	Free Call to Book

ABOUT Services Excellence Summary

Our unrelenting dedication to progressive customer experiences and our relentless pursuit of excellence has enabled us to become the largest used car retailer in America. Our "no haggle" pricing was the first innovation in the auto sector. It changed the way we bought vehicles, converting a difficult and often feared process into a clear, simple process for all. Since then, we have also elevated the standard for customer experiences and have also continued innovating. This is how we can buy on our own terms. It can be done online, in dealerships, or with both. This includes our Love Your Car guarantee (link to learn about it) and the industry's leading Love Your Car warranty (click here for more info), which includes a 24-hour trial and a 30-day return policy (up to 1500 miles). We have revolutionised the way our customers shop for and sell cars.

SUMMARY Reviews Summary

Customer reviews on CarMax are largely good. Many have said that CarMax provides a transparent and no-pressure financing experience, a refreshing change from traditional car dealerships. The seven CarMax reviews all mention how the helpful staff made them feel at ease, with many customers singling out individual employees for their professionalism. There were multiple excellent experiences, with would-be buyers feeling welcome and comfortable at CarMax. However, the best feedback indicates how customers believe CarMax offers a flexible buying experience. The most glowing feedback, though, went to Isaak, Desmond, Elizabeth, and other individual workers, several reviews focus on how well these staff members treated their customers. One customer even noted how an employee they earlier had an issue with was more courteous on their second visit. Thus, many customers like Everest feel that CarMax provides the right environment for them to purchase a car.