×

Review Keywords Analysis

CarMax photo
CarMax photo
CarMax photo
CarMax photo

CarMax

Address: 130 Mason McKnight Jr Pkwy, Augusta, GA 30907, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Car Buying Vehicle Purchase $15,000 - $30,000 Call to Book
Trade-In Appraisal $8,000 - $15,000 Call to Book
Car Selling Instant Cash Offer $8,000 - $15,000 Call to Book
Private Seller Assistance $100 - $300 Call to Book
Rental Services Daily Car Rental $50 - $100 Call to Book
Long-Term Rental $400 - $800 Call to Book
Vehicle Inspection Pre-Purchase Inspection $100 - $200 Call to Book
Post-Purchase Inspection $100 - $200 Call to Book
Vehicle Maintenance Oil Change $30 - $70 Call to Book
Tire Rotation $20 - $50 Call to Book
Vehicle Repair Major Mechanical Repair $500 - $3,000 Call to Book
Minor Repair Services $100 - $500 Call to Book
Car Financing In-House Financing Varies based on credit score Call to Book
Loan Transfer Services $50 - $150 Call to Book
Customer Support Post-Purchase Assistance Free Call to Book
Warranty Services $100 - $300 Call to Book

What people love

From reviews
Great experience(4) Recommend(3) Recommend(3) Excellent customer service(3) Great price(2) Friendly staff(2) Friendly and helpful(2) Recommended(2) Great customer service(2) Very friendly(2)

About this business

CarMax, the largest used car retailer in the country, introduced "no haggle" pricing. This was the automotive industry's first major disruptor. Our idea changed the way people purchased and sold their cars. It transformed the stressful and dreaded car buying experience into an honest, transparent process that everyone deserves. We have continually increased the level for customer service. Our inventory of used trucks, cars, and SUVs is diverse and extensive. You can easily find what you need, all under one roof. CarMax Augusta allows you to shop for cars without pressure or haggling. Every car is CarMax Certified, and you can trust it is reliable. We offer a 30-day Guarantee if anything goes wrong.

Reviews Summary

CarMax in Augusta, GA, is highly praised for its customer service and its purchase process. Multiple reviewers agreed that the sales department provides a stress-free environment. They do not feel pressured to buy a car. CarMax is a great place to purchase a vehicle because salespeople are knowledgeable. Despite the seamless purchase process, the customers were happy to talk about the staff. The happy customer Ratings also praised employees like Whitney, Doug, and Michael without any hard feelings. One said Whitney was "fantastic" and "very helpful," while another said Michael did an excellent job. The outstanding customer service, as both customers and their families experienced, made This the primary choice for vehicles. Despite buying four family members without any challenges for me. Good Job and thank you all, Carl!. COVID-19 was a boon to the process. However, Another customer identified as Taylor did not have a successful experience. There was a problem with the car after purchase. This did not affect demoralization because Taylor was busy solving the problem. From a professional point of view, I was able to decipher the situation. Another viewer concluded that CarMax provides a "great customer experience!" This is According might easiest purchase process. And I find towing my first car a fun process. This also helps me to my second car because of the great experience I had. But somehow, the technician had been confused until I realized that a part had been trying to be conducive. Carmax is helpful because they think about your life. This is the company recommended by many because it must respect customer service. CarMax is suitable for the Northern Virginia area! It is easy to purchase a car from CarMax So costumer recommended this place to as Alice P had referred “to anyone who is looking for a new car.” CarMax has a policy in place that was updated in March 2020. This means that buying online is great. The company works with you, and it is changing everything for the better. Carmax is highly recommended. Most of the company received a five-star rating for customer service and finding the car they wanted. .

Location & directions

Augusta, Georgia
CarMax
Used Car Dealer
Address
130 Mason McKnight Jr Pkwy, Augusta, GA 30907, USA
Hours
Closed Now
CarMax Reviews · 4.3 average
0 Reviews
G Google 102

No Reviews Found

Alternatives to CarMax

See all top used car dealer in Augusta →