Friendly staffFair pricingHonest serviceGood dealsCustomer serviceReliable carsNo pressure tacticsFinancing optionsWilling to work with youLong-lasting cars
About this business
Hello! We are Joye & Co Inc. We are located in Augusta, GA. We prioritize high-quality service delivery and customer satisfaction. We provide a large inventory of high-quality used and certified cars, trucks, and SUVs. Our brands include Ford, Chevrolet, Honda, etc. We aim to find the perfect fit for your driving style and budget. Our experienced and knowledgeable team members have over 20 years of cumulative knowledge in the automotive industry. Buying a car through our company guarantees a stress-free experience. Win here.
We value your peace of mind, and our experienced team will help you buy a car confidently.
You can trust us to assist you in securing financing effortlessly.
Personal Message
Reviews Summary
The majority of reviews of Joye Motors center on bathing it level of customer service. Many customers, such as the one who give the five star review after the shop covered repairs that were discovered after a recent used BMW purchase, and another that state that Sean Brown is great to work with, commend Joye Motors for its sincerity and availability, claiming that the employees are friendly and accommodating. The customers note in a review on 6-23-23 that the shop fixed a problem beyond what is generally expected of car dealer, with some even approaching fans of Joye Motors. However, not everyone is so thrilled with the customer support. One customer with a note from 2019 complains about a car they bought from the shop, commenting about the short period it lasted before developing serious problems and leaking coolant. The customer admits that cars purchased used are usually "as-is," but about a car meeting its end in the buyer's driveway. Joye Motors receives many reviews with a one star from customers unhappy with their purchases. There is many people take issue with the vehicles, especially about its reliability. Yet another buyer blamed random engine problems on their car for a misunderstanding between who owned the shop and the client. Many buyers are disappointed with how the shop treats customers after car purchases since they do not accept any incomplete jobs. Sellers promise customers a now low-price vehicle with quality parts, which they believe will go a lot of miles without problems. Most customers state that the shop sells vehicles which have covered a long distance. Buyers recommend that potential customers get the shop to accept a third-party mechanic's report before buying a car. Because about half of the customer reviews mention unreliable cars, some buyers are looking to start a class-action lawsuit.
Frequently asked questions
7 questions
What do Joye & Co Inc clients say about their experience with the team?
Customers frequently praise the friendly and honest staff at Joye & Co Inc, highlighting their willingness to help and the stress-free car buying experience. Many reviewers mention the supportive environment and the team's dedication to customer satisfaction.
Does Joye & Co Inc offer vehicle financing options, and what do customers say about it?
Yes, they provide car financing services, including credit approval and payment plans. Reviewers appreciate that the team works with various financing needs, often noting that they are accommodating and help clients secure financing even with challenging credit situations.
What services does Joye & Co Inc provide for used car buyers?
They offer a range of services including Used Car Sales (sedans, SUVs, trucks), Vehicle Repair (mechanic inspection, cooling system repair, transmission repair), Vehicle Maintenance (oil change, brake inspection, tire rotation), Car Financing (credit approval, down payment options, payment plans), and Trade-In Appraisal (trade-in inspection, value assessment, negotiation assistance).
What are the operating hours for Joye & Co Inc?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 2:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 2:00 PM, Sunday: Closed.
Can I get my vehicle repaired at Joye & Co Inc, and what do customers say about their repair services?
Yes, they offer vehicle repair services, including mechanic inspections and transmission repairs. Customers report positive experiences with the repair team, noting their reliability and the quality of service provided, which contributes to overall customer satisfaction.
How does Joye & Co Inc assist with trade-in appraisals?
They provide comprehensive trade-in appraisal services, including trade-in inspections, value assessments, and negotiation assistance. Reviewers have commented on the helpfulness of the staff in ensuring a fair trade-in process, enhancing the overall buying experience.