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Mila Nail Bar

Name: Mila Nail Bar
Address: Lawrenceville, US
Telephone: +17708645612
Rating: 4.6667

102 reviews

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+17708645612

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860 Duluth Hwy suite 210, Lawrenceville, GA 30043, USA Get Directions

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ABOUT Services Excellence Summary

Mila Nail Bar is created in response to the huge success of Nails And More Salon of Lawrenceville. It is a home to a variety of seasoned and fashion-oriented technicians who will introduce the newest and most innovative nail designs to our customers. This new design of the salon is contemporary and luxurious, where our clients can indulge in the most special and advanced manicure and pedicure services or catch up with their friends. Unlike other providers, our company values excellent customer service. This is why we back all our services with a warranty of five days. As you stop by our facility, our professionals have been trained to provide you the best treatment while making you comfortable and relaxed. Call right away to schedule an appointment with us.

SUMMARY Reviews Summary

Mila Nail Bar receives high accolades from reviewers. Many appreciated the welcoming and hospitable staff and the quality of the services. Brianna, Bri, and Bre deserve a special mention for their exceptional nail expertise and professionalism. Keen attention to detail and consultations to meet client needs. Jenny, Trish, and Henry were mentioned by name for their outstanding podiatry and nail services. The advantages of the salon, such as the chic décor, were not ignored. The warm and beautiful interior created a relaxing environment that is conducive to growth and future visits. Clients mentioned that they had found a favorite spot for manicure and pedicure services because of the care and skill of the staff. A few patrons vowed to go back for another appointment in the future. Hence, this business received a lot of positive feedback from them. Verdict: If you need first-rate manicure and pedicure services, try this place.

Cynthia left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 07

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Reputation Change over time

Pros & Cons

PROS

amazing job (9)

recommend (8)

did an amazing j ... (6)

will be back (5)

great service (4)

great job (4)

highly recommend ... (4)

definitely be ba ... (3)

fantastic job (2)

great experience ... (2)

Cons

will not be retu ... (1)

not worth (1)

pricey (1)

horrible (1)

expensive (1)

not worth (1)

poor service (1)

Mila Nail Bar Reviews: 102. Average Rating: 4.7

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Reviews (1) Google Reviews (101)

Cynthia

on Trustanalytica

Fix negative reputation Fix negative reputation

For a vacation, last month I had a manicure, pedicure and brows done and all 3 services were completed poorly. I called and spoke with a "manager" named Linda after and even sent pictures. My feet were painted sloppy, my eyebrows were 2 different shapes and my finger was cut during my manicure. I went there today to receive the free replacement pedicure I was initially offered by phone verbally and was denied. I was only offered 20% off which was unacceptable in my opinion based on the level of poor service I received at my last visit. I asked her to speak with a different manager and she refused that as well. I asked would she compromise with 50% off and Linda refused again. This woman has no idea how to handle customer issues and really needs training but I guess genuine concern and care about your customers is not something you can really train into a person. She clearly could careless. I have recommended this place to so many people in the past and then as soon as I have a legitimate complaint I was treated like I was just another disposable customer. I did find a smaller less fancy place called Nail Doctor on Buford Dr. They treated me great, did a beautiful mani pedi and gave me 10% off without me asking just because my birthday is tomorrow. That's how you treat a customer!