Highly Satisfied with Aberdeen in White for my Bathroom Vanity.
The construction of this vanity is top-notch. It feels sturdy and well-built, and I believe it will last for years.
I love the design of this vanity. It complements my bathroom decor perfectly and adds a touch of elegance. The storage space is more than sufficient. It easily accommodates all my bathroom essentials, and the drawers and cabinets are spacious. Installing this vanity was a breeze. The instructions were clear, and it came with all the necessary hardware. The finish on the vanity seems very durable and has held up well to daily use. It's also easy to clean, which is a big plus.
Well, overall I couldn't be happier with my purchase of the Aberdeen in White. It has transformed my bathroom space, and I receive compliments from guests all the time. The ample storage, stylish design, and durability make it a fantastic addition to any bathroom. While it may be a bit expensive, I believe it's a worthwhile investment for a high-quality piece of furniture that will last. I highly recommend it to anyone in need of a new bathroom vanity. Thank you Willow Bath and Vanity! Looking forward to ordering from you again!
This vanity is stunning! The price was right and upon arrival, we were very impressed with the materials it was made from. High-quality wood! Doesn't seem like anything cheap. The color is gorgeous and the construction is solid.
Excellent Customer Service! Love how they walk me through the process and answered my questions. And their Vanity was Beautiful. I purchased a Sonoma Pewter Green 80 inches and my wife love em. However there was a little bit of scratch on the footings I think it's because of the delivery but overall the Vanity was in Perfect Condition. They even sent me a free touch up paint for free that arrive within just 5 days given the fact that we live in California. Looking forward to buy another 1 for my other bathroom.
Ordered a vanity online that was in stock on a Monday and was told 5 days later that it was out of stock until the Fall but we could look for another style; rather deceptive, and seemed a bit bait and switch like. Would not recommend
Horrible experience. Complete lack of care. I highly recommend you look elsewhere.
After finding what was a beautiful vanity on their website, I inquired about a few specific details via email... they confirmed color of the unit and hardware by sending me photos from the showroom floor, and I made the purchase.
When I received the vanity, not only were the hardware and cabinet colors wrong, but they sent me a completely different design! So, not a single aspect of what I ordered was correct. Reaching out them was a nightmare. If you call, they want to follow up by email, and no matter what, every single thing takes AT LEAST a day for a response. Despite it being clear that they made a huge mistake, they asked me for photos three different times, each on different days. There is no possible debate about this, mind you. The first photos left no question unanswered. They were clearly just trying to drag this out. The unit I ordered had 4 drawers of equal size, the vanity they sent had 6. The color I ordered was a light brown, the vanity they sent was orange. The cabinet hardware was supposed to be black, they sent bronze. They attempted to debate about the color, then asked why I didn't want a 6-drawer vanity since it had advantages and continually tried to get me to keep what I had with subtle suggestions. Eventually (after MANY days) they admitted that they changed their design and didn't have the one I ordered. the photos on the website were old, apparently. Somehow, the staff that I talked to BEFORE I ordered didn't care to tell me this. It took well over a week to get the return process started and this is after calling and or email every single day. They told me I had no choice but the completely repack the vanity - about 300lbs - in the same package and put it on a pallet in my driveway. When I told them I'm one person and that they should send someone to fix their mistakes, they refused and said it went against their policy. They even tried to get me to buy some kind of straps to secure it to the pallet, then offered to send me some, and eventually gave up when I refused. Repacking took hours and required 2 rolls of packing tape - there are dozens of packing pieces. The real nightmare began once the pickup was scheduled. in short, I missed 3.5 days of work waiting for the pickup. They scheduled for 9am everyday, would reschedule mid day, then never show up. I called and emailed repeated - pointless. I eventually tracked down the shipping company through lots of google searches and eventually got them to come and pick it up. This happened despite Willow saying they had switched to another shipper, that also never showed up. So many lies, so many delays.
Willow Bath and Vanity should be investigated for fraud. They will make your life a nightmare. Go elsewhere.
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