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  1. US
  2. HI
  3. Honolulu
Ace Auto Glass

Ace Auto Glass

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2250 Kamehameha Hwy, Honolulu, HI 96819, USA Get Directions
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ABOUT   Services Excellence Summary

Ace Auto Glass will cover windshield repair at no cost with insurance. Must follow Ace Auto Glass chip repair guidelines: The chip must be sized less than one quarter of an inch, and it should not fall within the driver's field-of-view. If the chip is larger than a quarter and falls within your field of vision, think about replacing the windshield. Only Ace Auto Glass-certified technicians will handle your auto glass service. Ace Auto Glass has nine locations throughout Hawaii and Guam. Certain restrictions apply. You must have applicable insurance on your vehicle. Ace Auto Glass will examine the front windshield and decide on the chip to make sure the chip can be repaired. Based on the National Windshield Repair Association's best judgment, it may not be repairable.

 

SUMMARY   Reviews Summary

Reviews for Ace Auto Glass are highly positive, primarily noting convenience, cost, and customer service. Many customers were able to get a same-day or next-day appointment and their glass problems were fixed quickly. People felt that quotes were fair and affordable, with several comparing the prices to competitors. They also felt that service was friendly and helpful, and that staff members provided clear communication and took care to ensure customer needs were met. One reviewer stated that the experience was hassle-free and ended with the vehicle windshield being repaired or replaced effectively. The atmosphere was supportive of customers not having to worry about leaving work for repair. A few reviews mentioned that the women working there were professional and took the time to explain the warranty and, after the repair was finished, the specific care their vehicle needed before driving. One person was going there for the third time and said that all of their experiences had been similar, with a staff member willing to teach them and provide an experience with no pressure. Most reviewers felt they would return and said it would definitely recommend Ace Auto Glass to others.

 

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Pros & Cons

PROS
great service (4)
recommend (3)
excellent job (2)
great place (2)
great customer s ... (2)
affordable (2)
best place (1)
friendly and hel ... (1)
got the job done ... (1)
super nice (1)
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Cons
scratches (2)
untrustworthy (2)

Ace Auto Glass Reviews: 67. Average Rating: 4.3

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