Ace Auto Glass will cover windshield repair at no cost with insurance. Must follow Ace Auto Glass chip repair guidelines: The chip must be sized less than one quarter of an inch, and it should not fall within the driver's field-of-view. If the chip is larger than a quarter and falls within your field of vision, think about replacing the windshield. Only Ace Auto Glass-certified technicians will handle your auto glass service. Ace Auto Glass has nine locations throughout Hawaii and Guam. Certain restrictions apply. You must have applicable insurance on your vehicle. Ace Auto Glass will examine the front windshield and decide on the chip to make sure the chip can be repaired. Based on the National Windshield Repair Association's best judgment, it may not be repairable.
Reviews Summary
Reviews for Ace Auto Glass are highly positive, primarily noting convenience, cost, and customer service. Many customers were able to get a same-day or next-day appointment and their glass problems were fixed quickly. People felt that quotes were fair and affordable, with several comparing the prices to competitors. They also felt that service was friendly and helpful, and that staff members provided clear communication and took care to ensure customer needs were met. One reviewer stated that the experience was hassle-free and ended with the vehicle windshield being repaired or replaced effectively. The atmosphere was supportive of customers not having to worry about leaving work for repair. A few reviews mentioned that the women working there were professional and took the time to explain the warranty and, after the repair was finished, the specific care their vehicle needed before driving. One person was going there for the third time and said that all of their experiences had been similar, with a staff member willing to teach them and provide an experience with no pressure. Most reviewers felt they would return and said it would definitely recommend Ace Auto Glass to others.
Frequently asked questions
6 questions
Does Ace Auto Glass provide free windshield repairs in Honolulu?
Yes, Ace Auto Glass will repair your windshield at no cost if your insurance covers it. You must provide current insurance information for your vehicle, and they will determine if the chip is repairable based on industry standards.
What do clients say about the speed of service at Ace Auto Glass?
Clients frequently mention the quick turnaround time for repairs. Many reviews highlight that the team completed repairs in less than two hours, often faster than expected, which is a recurring theme in customer feedback.
What services does Ace Auto Glass offer in Honolulu?
Ace Auto Glass provides a range of services including Window Replacement (Door Window Replacement, Windshield Replacement, Power Window Repair), Glass Repair (Chip Repair, Crack Repair, Glass Seal Repair), Mirror Replacement (Side Mirror Replacement, Rear View Mirror Replacement, Mirror Assembly Replacement), Glass Installation (Windshield Installation, Door Window Installation, Quarter Glass Installation), and Emergency Repairs (Same Day Service, Mobile Repair Service, Temporary Protection Installation).
What do Ace Auto Glass clients say about the staff and customer service?
Reviewers consistently highlight the friendly and helpful staff at Ace Auto Glass. Many mention their positive experiences with the team, noting their professionalism and willingness to accommodate scheduling needs, which enhances customer satisfaction.
Are technicians at Ace Auto Glass certified?
Yes, Ace Auto Glass employs certified technicians who are trained to handle various auto glass repair and replacement needs, ensuring quality workmanship for their clients.