×

Review Keywords Analysis

  1. US
  2. HI
  3. Honolulu
Penske Truck Rental

Penske Truck Rental

Visit Website
Closed  Now now
819 Ahua St, Honolulu, HI 96819, USA Get Directions
social-share-icon Social:
4.3
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Penske Truck Rental is dedicated to supporting our clients through each stage of the move, from the moment they start packing until they return their rental truck. Our staff will demonstrate how easy it can be to move yourself. We provide more than just truck rentals; we also have a comprehensive range of moving products like boxes, tapes, ropes, pads for furniture, padding, padlocks, and hand trucks. Penske's expertise over a half-century will aid you in truck rental selection. We make it quick to select the right truck with features that are perfect for you. Penske will also assist you in obtaining a moving truck rental quote or reserving moving truck accessories. Contact us to learn everything you need to know about renting a truck in Honolulu. In Honolulu, Penske Truck Rental provides local moving trucks. Across the United States and Canada, many locations have a wide variety of moving supplies and vehicles. Penske guarantees a clean, reliable moving truck at the time of rental pick-up. In addition, our associates offer individualized assistance. We provide flexible reservation and cancellation options as well as 24/7 roadside support and expert help. In Honolulu, visit us for all your moving supplies and truck rental requirements.

 

SUMMARY   Reviews Summary

The overall rating is fantastic. People are very positive about the staff. Many reviews mention how supportive and caring the staff are. The reviewers praise the staff reply to their requirements efficiently and considerately. Many claim that HTML Penske is a different company in terms of customer care compared to their alternatives. The reviewers highly recommend the service for anyone looking for a box truck rental. Reviewers have various favorable reviews for rental trucks yet have split on the service's quality. Here, they have found a rental company that provides excellent service. Additional positive remarks often talk about their transactions. Largely, people get what they require. A few people mention that the Penske trucks are larger than the labeled size. All customers are confident that the company is better than the competition. Satisfied with their interaction with an employee called Manny who is credited for his help, courtesy, and effectiveness. Although people have pointed out concerns about the branch, the confidence they feel when interacting with Penske trucks is above that of those who visit U-Haul and are going to review it. With a lifted van and a 10-meter handicap truck, they can finish moves in one venture effectively. Customers are satisfied with the comfort and cleanliness of the trucks, but a few customers have a problem with the company's billing. A customer forgot their reservation after the company's hours, and the credit card charged twice instead of once. Piglets are commended for his care and their belief that the business will change the bill and listen to his daily truck rental situation. People feel good about the company's size and its plans for the future. 65% of the boxes are empty. They are thanked for their quickness and ease and, like other people, for noticing the telephone call to remind them of their reservation time and thank them for their service quality. The company's program, as customer feedback suggests, customer self-confidence, and the urgent advantage of efficiency for those who move are growing. A customer states that customers are terrible for renting trucks, but officials believe that this review shows that falling is a problem-free experience and they will meet their expectations. One such review mentions how clients do not wear their seat belts on a company identification card or on the identification card. One reviewer mentions that it feels like the trucks are just past the breakpoint for internal speakers. Another suggests that the bottom of the truck's speedometer is intentional and that they do not have to ask for a part. Another person wrote a positive entry in the weight of the Tallis riders and the exact speed of the internal fanfare. Some clients are dissatisfied with the comprehensive donation plan offered by the corporate and the cost of additional services. Some people feel pressured to pay for unnecessary services. One customer who experienced problems said they did not believe that the process would be useful. Although a customer has a positive experience, they describe being charged additional fees that they were not aware of. A customer does not email them until they see the extra $30 in their statement and admits to asking to be contacted before accepting the additional expenses. Most reviews suggest that customers visit the website or call, but waiting in line, reports disagree on the severity of the lag, which affects the branch's newspaper until someone wants to rent a truck. Still, these answers are not that frequent. The time it takes for customers is also different. One customer reports that they have to wait 20 minutes before their wait time, while others wait for the other customer. Despite the diverse customers and waiting, people find the company to be fast and attractive to them, knowing that the company will instantly receive their truck ready at no additional charge. People also appreciate how they are financially punished for being late in returning a car. One review that gives the customer a free time to bring the Penske truck back emphasizes these terms. The customer wants another chapter that shows that the author was the right size for the grouped vehicle. People share the boxes with good news and excellent service and support. Some people say that if the dark one is overloaded, their support will help them. If there are a few boxes in the van, the truck that is looking for a little may have to deal with it. People want their thing as much as they want it. ※The mentioned negative customer service is different from the ambiguity in the boxes and the poor experience with other customers. Customers report that they feel the van is much less than the first one. IPEndecor dedicates most of their negative comments to the problem-related rates that affect their weight. PdfPCell is written for nothing to support their weight block in a specific day and a specific day that affects his professional and technical career. Customers can choose to come in and choose to hire a Ten-Stars car. Some customers can. At the same time, some customers can return even after they decide that they don't want to have a copy of the invoice. Charges related but...

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
great service (3)
very helpful (3)
fast service (2)
great place (2)
recommend (2)
excellent custom ... (1)
good people (1)
love this place (1)
good customer se ... (1)
friendly staff (1)
Load more
Cons
upset (1)
too expensive (1)
expensive (1)

Penske Truck Rental Reviews: 83. Average Rating: 4.3

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!