×

Review Keywords Analysis

  1. US
  2. HI
  3. Honolulu
SERVPRO of East Honolulu

SERVPRO of East Honolulu

Visit Website
Open 00:00-23:59 now
330 Saratoga Rd #15186, Honolulu, HI 96815, USA Get Directions
social-share-icon Social:

5.0

reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

About SERVPRO of East Honolulu Owned by Lorenzo Usam, SERVPRO East Honolulu has over two decades of management expertise. His career began in a Crew Chief position, but he was swiftly promoted to a Manager through the Manager Development Program. Lorenzo made a commitment to customer service, and the fast-paced, efficiently operated SERVPRO East Honolulu is the result. We handle large and small Oahu emergencies and bring our staff and cutting-edge facility and equipment to ensure prompt restoration. SERVPRO East Honolulu provides emergency restoration services and is available around the clock. When the job is completed, technicians are confident that they can handle any emergency we assign. The most advanced equipment and ongoing training enable SERVPRO East Honolulu to recover and clean homes and commercial spaces. SERVPRO is the leader in the cleaning and restoration business. Our locally owned company is staffed with highly trained, certified teams that are prepared to handle any situation, so call us—SERVPRO of East Honolulu—day or night, at (808) 395-9545.Prompt Water Damage Remediation

 

SUMMARY   Reviews Summary

SERVPRO's stellar reviews clearly prove that they are a force in the repair industry. Majority of the reviewers noted steps taken by the company in responding to floods or leakages related emergencies. For most, the service was quick and efficient and they had little cause for concern. Customers were impressed by the professionalism of the staff. The workers were both respectful and professional from the beginning to the end. This approach made them feel comfortable, particularly for first-time clients. The online reviews are consistent which point out that the results of the repairs were stunning. Carpets were cleaned efficiently, and the affected areas looked as good as they were before. Cost estimates were also said to be precise. Understandably, customers were very happy with the cost, and the cost visitors were and simply said they would use the company again in case of future challenges. On occasion, the task was to clean mould which could be hazardous and required a company that knew how to do this. The company was able to do this and the client left a good review. But it was good to have a list of client expectations and to email the cost before the job but this is something that can be improved on. The service given by the company was excellent, and this is a company that I would not hesitate to refer to anyone. A client who found fault with the service but thought that other clients would have left good reviews also cannot have a problem with the work done. The work was excellent and the company also was excellent. The company should do a follow-up survey so that they know if the clients were satisfied with the service because this is important.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

5
4
3
2
1
0

Pros & Cons

PROS
recommend (5)
great company (3)
did an awesome j ... (3)
highly recommend ... (3)
excellent servic ... (3)
very professiona ... (2)
very friendly (2)
excellent job (2)
easy to work wit ... (2)
well done (1)
Load more
SERVPRO of East Honolulu Reviews: 33. Average Rating: 5.0
filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!