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Review Keywords Analysis

  1. US
  2. IA
  3. Cedar Rapids
Roto-Rooter

Roto-Rooter

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Open  00:00-23:59 now
852 44th St SE, Cedar Rapids, IA 52403, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

Roto-Rooter Sewer and Drain Cleaning in Cedar Rapids and Marion, Iowa, offers a wide range of drain and sewer cleaning services for residential, municipal, agricultural, and commercial customers. We pay close attention to the specifics of each project and strive to provide exceptional customer service. Our expert technicians are fully licensed, insured, and equipped to handle your drain and sewer cleaning needs. We endeavour to deliver high-quality workmanship so that you may be confident of the superior performance of our services. Our expert technicians will work diligently and effectively to resolve any difficulties and ensure that you receive the assistance you require. If you have suffered damage to your property or require emergency plumbing services, we will work rapidly to determine the source of the problem and perform the necessary repairs to prevent further damage and restore your property to its original state.

 

SUMMARY   Reviews Summary

Roto-Rooter receives exceptional feedback for its professionalism and high-quality service. Many customers appreciate being treated as individuals and not given "frivolous" bills. In addition, some employees, such as Zach, delivered personal service, ensuring that customers understand all their concerns. This aspect builds strong relationships between the company and its clients. High levels of professionalism were also noted by other employees like Bret, Jimmy, and Johnny. It is proof that they have been well trained and make an effort to create a positive and welcoming service environment. The company's notoriety as a drain cleaning and repair specialist is founded on its prompt response to clients' needs. For example, emergency services are available even on holidays. This alone distinguishes the company among many other providers, and this benefits customers. Overall, the reviews show that Roto-Rooter values its customers and tries its best to create informed experiences and deliver the latest in services and support.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (16)
great service (6)
great job (6)
highly recommend ... (6)
very professiona ... (5)
on time (5)
got the job done ... (3)
very knowledgeab ... (3)
very friendly (3)
excellent servic ... (3)
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Cons
very disappointe ... (1)
disappointed (1)
awful (1)
unprofessional (1)
horrible (1)
never showed up (1)
do not use (1)
waste of money (1)
absolutely ridic ... (1)

Roto-Rooter Reviews: 101. Average Rating: 4.5

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