×

Review Keywords Analysis

  1. US
  2. IA
  3. Cedar Rapids
U-Haul Moving & Storage of Cedar Rapids
U-Haul Moving & Storage of Cedar Rapids
U-Haul Moving & Storage of Cedar Rapids
U-Haul Moving & Storage of Cedar Rapids

U-Haul Moving & Storage of Cedar Rapids

Visit Website
Open 7:00 AM - 8:00 PM now
1550 16th Ave SW, Cedar Rapids, IA 52404, USA Get Directions
social-share-icon Social:

4.1

reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

U-Haul Moving & Storage of Cedar Rapids has everything you need for your move. This includes truck rentals, trailers, and cargo vans. They also have pickup trucks and other moving-help options that include U-Box containers that is portable, Movers Help(r), providers, hitch installation, shipping and moving boxes, propane, and online reservations. When you're searching for moving companies, Moving Help(r) lets you compare local and affordable movers. Moving Help(r) sorts search results by overall Rating, cost, and services. When moving day comes, you can simply take your U-Haul trailer or truck rental to your new home. Move your equipment and supplies, and then let Moving Help(r) take care of the loading and unloading. You can customize your order to fit your move from the start. You can reserve Moving Assistance(r), starting at 2 hours, and get the assistance you need to ensure your move is a success.

 

SUMMARY   Reviews Summary

U-Haul Moving & Storage at Westdale reviews reveal overwhelming satisfaction with the customer service. The users recounted their experiences. Furthermore, the commenters explicitly praised Rachel, the owner, although Monica also received compliments. The move-in season at Westdale causes a bottleneck, but the support team exceeded the clients' expectations. With a deficit in services and equipment, Rachel found a solution for all customers that would best meet their needs. A great number of customers have found the transaction seamless due to Rachel's assistance in picking the right package or dealing with technicalities. As a consequence, Many users were returning customers. Moreover, Westdale had a system in place to ensure that equipment was available if there was an emergency. That level of preparedness impressed many clients who stated that they would never consider other suppliers. And the team helped them pick the right product for their needs and then ordered them in for the next day. This shows that Westdale has a customer-centric focus at an organizational level. Despite arriving at the last donation time, the team was very patient and helped them unload the items without disturbing others. The owner, Rachel, even offered a discount to new students customers. This customer focus has proven very effective, especially since a reduced number of students who have successfully been able to order the product. The tone of the reviews indicates that respondents are happy and relaxed, and that Rachel and her team were very measured and calm with them Republic of Ireland professions. This lulling effect as customers are not short of items below the moving truck to order and it would be the wrong product in the morning. This customer context, coupled with the virtual role they adopt and being so close to the customers, guarantees a personalized user experience. And it was implied from Rachel's commitment and bedrock preparation. Many customers have continued that he was buying equipment for a neighbor who wouldn't be returning it if Rachel wouldn't have even called. This shows that Westdale is unwilling to lose any customers and is considered as a key to loyal profitable customer. Ownership's feedback is equally thoughtful and sincere. The has said that the company is in a perpetual quest for experienced employees who can prioritize the company's profitability; Rachel is just that for the company. All the mentions are a go-back, with multiple customers agreeing that Rachel and the excellent customer service mean they cannot miss from them the next time. Many agreed that there were few companies that are personalized in a way that Westdale could regard them for its clients. At Westdale, the customer is the absolute priority, and those companies that go in for other profit-making methods cannot be longer customers. For many, this is the "only" moving supplies and equipment purchase and that it will never compel that customer to go elsewhere. U-Haul Moving & Storage at Westdale is not only a place to buy supplies but a sanctuary. Customers have mentioned that customer services that are highly ranked elsewhere feel ancient. This means that Westdale gives customer services a new meaning and customers have that "beehive" or "headquarters" effect on them. The new move is like going home to a place that you understand, is that familiar and one you know that you have been missed if you do not and often visit.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

5
4
3
2
1
0

Pros & Cons

PROS
very helpful (3)
great service (2)
amazing service (1)
good service (1)
great customer s ... (1)
awesome place (1)
24 hours (1)
happy with the s ... (1)
will be back (1)
very happy (1)
Load more
Cons
very frustrating ... (1)
frustrating (1)
horrible (1)
unprofessional (1)
frustrating (1)
horrible (1)
rude (1)
disappointing (1)
awful (1)
U-Haul Moving & Storage of Cedar Rapids Reviews: 100. Average Rating: 4.1
filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!