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Review Keywords Analysis

  1. US
  2. IA
  3. Davenport
Ripple & Frenell Auto Sales

Ripple & Frenell Auto Sales

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Open 8:00 AM-5:00 PM now
2825 Rockingham Rd, Davenport, IA 52802, USA Get Directions

3.4

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ABOUT   Services Excellence Summary

At Ripple & Frenell Auto Sales, we have one goal: to make your automobile purchase or lease a more comfortable one. Customer satisfaction is our priority, and we always have your well-being in mind in every department.

 

SUMMARY   Reviews Summary

Ripple & Frenell's reviews are mostly positive, with many comments praising their customer service. Their staff is approachable and supportive, and buyers describe a hassle-free buying experience. Repetitive themes emerged, persistence and going the extra mile to accommodate their customers, holding hands through the entire process, clients laud the family's dedication and personalized approach, as well as the high-quality vehicles, great value, even acknowledging that all used cars are bound to have a few issues. Chris, the service advisor, is also commended for his friendly and professional demeanor, his competence, and the service department's overall quality. While some customers had purchased multiple vehicles throughout the years, Ripple & Frenell's unwavering reliability, loyalty, and reputation have gained consumer trust. Pricing is always reasonable, with many customers pleased with the affordability and value provided. A contentious experience involving Ripple & Frenell could not be discovered, and all reviews were above average, with most customers returning and referring friends to purchase automobiles. The reviews primarily praise Jerry, Troy, and Chris, claiming they are treated like family and excited to buy another vehicle in the future. It is clear that Ripple & Frenell is a reliable and distinguished carlot.

 

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Reputation Change over time

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Pros & Cons

PROS
great place (4)
great people (2)
very friendly (2)
amazing job (1)
recommend (1)
friendly and hel ... (1)
very happy (1)
affordable (1)
did an amazing j ... (1)
went the extra m ... (1)
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Cons
expensive (1)
Ripple & Frenell Auto Sales Reviews: 68. Average Rating: 3.4
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