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Review Keywords Analysis

  1. US
  2. IA
  3. Davenport
Smart Automotive of Davenport
Smart Automotive of Davenport
Smart Automotive of Davenport
Smart Automotive of Davenport

Smart Automotive of Davenport

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Open 9:00 AM-7:00 PM now
3660 N Harrison St, Davenport, IA 52806, USA Get Directions
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ABOUT   Services Excellence Summary

Smart Automotive of Davenport has put the customer first. We are committed to customer satisfaction from the moment they step inside our doors. We have a team of seasoned Sales Professionals and Finance Managers, as well as Certified Technicians, Parts Specialists, and Service Advisors to make the car-buying process smooth. Find any kind of car you're looking for at Smart Automotive. Our extensive inventory and highly-trained staff can meet all your automotive needs and answer your most challenging questions, surpassing customer expectations. Johnny Lujack (along with his father-in-law) established a small store in Chicago in 1954. Smart Automotive is now the biggest auto dealer group in Quad Cities. You would not believe that Smart Automotive has nine new franchises with over 2,000 vehicles in new, certified pre-owned, or used. We will work with you and your requirements to find the correct car. You may always ask our sales specialists any questions you have while purchasing a vehicle. Our finance team will assist you in securing the best car deal for you, be it through leasing or a traditional car loan. When your car is due for the first oil change, bring it to our Service Department. Our professionals will look after you. Our technicians and service team will take care of your vehicle, from a minor repair to a significant one. In our parts store, you can get any car part or accessory you need. We will get it for you if we don't have it. You've been in an accident? Contact our Body Shop, and our technicians and painters will restore your car to its original condition. Come and witness our deep pride in our business and, most importantly, our customers. Our community also makes us proud as we participate in yearly charity events and charities. Smart Automotive is the place to purchase your next vehicle. It is a one-stop-shop, so visit us at one of our six locations. Look forward to serving you at our sites.

 

SUMMARY   Reviews Summary

Overall, customers express satisfaction with the customer service and knowledgeable help they frequently receive. Many customers praise their salespeople and mention that they were pleasant, unobtrusive and ready to address any questions in their feedback. Greg Rietz, Nicolas Acree, Sam Weets, Michael Lagrone, Lessah, and Zina were examples of the specific staff members who were singled out for their service and professionalism. Some clients shared a challenging purchasing experience but felt the dealership went above and beyond to decently manage their issues. One client described driving over a potential uncertainty and coming to the next manufacturing facility to receive instant help and repairs. The problem of this one client encouraged teamwork and interaction that resulted in wonderful and fast consequences for everyone. Warm feelings and trust were shared by many customers, as several of them stated that they would choose the firm as their retailer again. These customers also stated that they would advise Smart Kia to others.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
great experience ... (4)
extremely helpfu ... (3)
very helpful (3)
definitely be ba ... (2)
helped me (2)
helpful and know ... (2)
excellent experi ... (2)
amazing job (2)
did an amazing j ... (2)
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Cons
would not recomm ... (2)
not recommend (2)
horrible (2)
not worth (1)
awful (1)
very disappointe ... (1)
disappointed (1)
expensive (1)
never responded (1)
Smart Automotive of Davenport Reviews: 99. Average Rating: 4.0
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