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  2. IA
  3. Des Moines
Byrider Des Moines

Byrider Des Moines

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2426 SE 14th St, Des Moines, IA 50320, USA Get Directions
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ABOUT   Services Excellence Summary

Byrider Des Moines has helped over a million people with reliable cars. We report your entire payment history to the 3 major credit bureaus. You have lots of choices when shopping for a used car from a buy here pay here dealer. Many of these options sell an “as is” used car. But, once you leave the lot your relationship with that dealership is over, leaving you at risk. The car you just bought may need repairs, or there is no warranty for any problem that comes up in those first months. If you choose a dealership that offers buy here, pay here because you have poor credit, even if you make all your payments on time, your credit score will not improve.

 

SUMMARY   Reviews Summary

Customers have written great reviews about Byrider's amazing customer service staff, with James and Jeff consistently mentioned for their friendliness and effectiveness. Several customers stated how James and Jeff went above and beyond to get them approved and driving off the lot, with one stating they didn't think they would be able to find another vehicle and drive away. They stated that they came to Byrider and Jeff helped them see that quality used cars were within their reach. Relatives are a contributing factor in the company's continuing success. Customers mention word of mouth advertising when they comment that their family members have bought from Byrider in the past. They believe the car dealers could provide the same positive experience for them as they did for their families. This long-term loyalty speaks well of the company, and family referrals should be taken into account. Family referrals are one of the marketers' most valuable forms of advertising. Finally, the company's ongoing business is a testimonial to the power of positive word of mouth and referrals from family and friends. Customers have also noted how Byrider has made it easier to build credit and trade in their vehicles. Most customers openly stated that they had found a vehicle they not only liked but could afford and that Byrider staff somehow helped them relax and find bank financing regardless of what their credit reports said. Customer service management could also offer programs to help buyers understand their needs and explore good financing options. One customer mentioned that trading in their vehicle was stress-free. They successfully made their old car a trade-in and bought another car even though they were constantly fighting low funds and keeping it running. Customers found out how true these warrant guarantees were when they had issues with their purchased vehicles, which were handled with approval and empathy from the company. The warranty and aftermarket services purchased will keep them coming back and recommending because of their confidence in the vehicle purchased and the financial options they need for their situation. Would you think about this sustainable business model for yourself? Customers who approached Byrider without enough money to buy a vehicle share similar positive experiences with the company's vulnerability and trust and positive options. There is one customer who has stated that they didn't know they could get a car with enough room and that this business would be there for bad credit and still give them options like trading in later. Customers routinely remark on the stress relief they feel when they return to Byrider and discover they are still served by an empathetic staff and quality-assured Warranty. With a blend of good user reviews and bad user reviews, potential buyers perceive what to look forward to and which attributes will get them to buy or pass.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (10)
helped me (5)
great service (4)
very helpful (3)
extremely helpfu ... (3)
great place (2)
highly recommend ... (2)
very kind (2)
great customer s ... (2)
affordable (1)
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Cons
worst experience ... (1)
extremely rude (1)
rude (1)

Byrider Des Moines Reviews: 101. Average Rating: 4.7

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John Doe left a 5 star review
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