Welcome to Gallon Plumbing! We established our business in 2004 and have served Des Moines and Polk County, Iowa, since then. Don't look any further when you need a licensed, insured, and bonded company; call us. We are also a proud member of the Associated Builders and Contractors, Inc. of Iowa. Our veteran-owned business is committed to working hard, getting the job done well, and providing excellent service with integrity. You can connect with our Des Moines professionals for septic systems, installation and maintenance, repair and time of transfer inspections, tankless heaters, sump pumps, clogged drains, and more. Your happiness is our top priority, so we make sure you are fully satisfied. The Good Guys at Gallon Plumbing are here to meet all your plumbing needs.
Reviews Summary
Multiple reviews praise Gallon Plumbing employees, particularly Maddie! Customers' comments validated her skill and resilience. The latest problem households often call Gallon for is water damage, which is why prompt, efficient, and friendly service is continually reflected. Most clients appreciate the technical understanding she possesses! They consistently rate her 5 stars for being able to discern the issue in an hour or less, communicate it honestly, and complete the work without surprises. In several instances, Maddie managed to fix issues that took other plumbers multiple visits. Lori is also highly regarded for her excellent customer service and efficient job scheduling. Clients frequently express their appreciation for being able to reach the company quickly and get same-day service. The transparency and uniform billing are also worth mentioning, regardless of the time or area, wise customers always appreciate having a solid figure in advance. However, some clients complain about the expensive services, especially when they lead to repeat failure.. Clients hope to see prices get a little more competitive to receive the best service from an experienced and competent technician. One concern is that a significant investment such as a house should have a second option incase one option fails.$client_sentiment.
Frequently asked questions
7 questions
Does Gallon Plumbing handle water heater installation in Des Moines, and what do customers say about their service?
Yes, they offer water heater installation along with repair and tankless water heater installation. Reviewers praise their technicians for being professional and thorough, often highlighting same-day service and effective communication.
What do Gallon Plumbing clients say about the work?
Clients frequently commend the team for their punctuality, professionalism, and thoroughness. Maddie, in particular, is often mentioned for her expertise and friendly demeanor, contributing to a positive customer experience.
Can I get septic tank cleaning services from Gallon Plumbing?
Yes, they provide septic tank cleaning, along with septic system repair and installation. Their expertise in septic services is part of their comprehensive plumbing offerings.
What are Gallon Plumbing's hours of operation?
Their hours are as follows: Monday: 8:00 AM - 4:30 PM, Tuesday: 8:00 AM - 4:30 PM, Wednesday: 8:00 AM - 4:30 PM, Thursday: 8:00 AM - 4:30 PM, Friday: 8:00 AM - 4:30 PM, Saturday: Closed, Sunday: Closed.
How does Gallon Plumbing ensure customer satisfaction?
They prioritize customer satisfaction by ensuring that all work is done correctly and thoroughly. Many reviews indicate that clients appreciate the team's commitment to quality and the follow-up service provided.
What plumbing repairs can I get from Gallon Plumbing?
Gallon Plumbing offers a variety of plumbing repairs, including leak repair, P-trap replacement, and faucet installation. Their focus on quality work is evident in customer feedback.