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HorseTech, Inc. photo

HorseTech, Inc.

5.0 7 reviews
Address: 112 Walnut St, Laurens, IA 50554, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Equine Products Horsetech Products $10 - $30 Call to Book
Shine 3 $15 - $25 Call to Book
Customer Support Product Consultation $0 - $10 Call to Book
Knowledge Sharing $0 - $5 Call to Book
Parking Services Yard Parking $0 - $5 Call to Book
Big Rig Accommodation $0 - $5 Call to Book

About this business

In 1999, we launched HorseTech from a small office using a hand mixer; we were quite small. Every product was hand-packaged and dispatched the day we produced it. You received it with a bag of homemade Famous Amos cookies and our handwritten appreciative message on the package. Today we are bigger but still family-run and consider ourselves small, albeit humbly. Your purchases are our products, now made with a bigger mixer, your cookie bag and our "thank you" note! Without our loyal customers like you, we'd have kept using our hand mixer! HorseTech is a Laurens, Iowa-based company located in a small town in Northwest Iowa. Our products and customer service are incomparable. Our customer care specialists answer all our calls-live, not a voice machine. If in any case, you are unhappy with our product, we offer a 100% money-back guarantee-we want you to be completely satisfied. Our clients love our FREE SHIPPING! Not the "free shipping" that requires a certain purchase amount. All orders being shipped to the contiguous 48 states have no shipping charges, whether you spend $20 or $250! Thank you for supporting HorseTech, our small-town supplement company!

Reviews Summary

The reviews all agree that the Horsetech team, Connor and Rod, are excellent, with a wealth of knowledge and amazing product. This sentiment is shared by Trish Hiller, who is happy with her horse's health. Customers also love the customer service, saying it is top-notch. Truckers, on the other hand, say that the resource is a good place for them, as it has plenty of parking and helpful staff. However, they noted that driving in the town can be tricky because of narrow streets, so it is advisable for truckers to stay near the railyard. This has also been noted in other reviews, showing a general agreement on that point.

Frequently asked questions

7 questions
What do HorseTech clients say about the products and customer service?
Customers frequently praise the knowledgeable staff, particularly Connor and Rod, for their invaluable insights and assistance. Many also highlight the quality of the products, especially Horsetech products and Shine, as exceptional. Overall, the customer service is described as amazing and informative.
Does HorseTech, Inc. offer product consultations in Laurens?
Yes, they provide product consultations as part of their customer support services. Clients appreciate the team's expertise and the knowledge shared during these consultations, which are often highlighted in reviews.
How does HorseTech, Inc. accommodate truckers?
HorseTech offers yard parking and big rig accommodation, making it a convenient stop for truckers. Reviewers note the friendly staff and the ease of parking, especially near the railroad tracks in town.
Can I get support for equine products at HorseTech, Inc.?
Absolutely! HorseTech specializes in equine products, including their own line of Horsetech products and Shine. They are dedicated to providing support and knowledge sharing regarding these products.
What happens if I have questions about HorseTech products?
The team at HorseTech is available for product consultations and knowledge sharing, ensuring that customers receive the information they need about their equine products. Reviewers have remarked on the helpfulness of the staff in addressing inquiries.
How did HorseTech, Inc. start and what is their story?
HorseTech began in 1999 in a small office, handcrafting supplements with a manual mixer. They remain family-owned and emphasize a personal touch by including cookies and handwritten thank-you notes with every order, reflecting their humble beginnings.
Where is HorseTech, Inc. located?
112 Walnut St, Laurens, IA 50554, USA

Location & directions

Laurens, Iowa
HorseTech, Inc.
Address
112 Walnut St, Laurens, IA 50554, USA
Hours
Open 8:00 AM - 5:00 PM
HorseTech, Inc. Reviews · 5.0 average
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