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  1. US
  2. IL
  3. Chicago
Arzet Heating & Air Conditioning, Inc
Arzet Heating & Air Conditioning, Inc
Arzet Heating & Air Conditioning, Inc
Arzet Heating & Air Conditioning, Inc

Arzet Heating & Air Conditioning, Inc

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3271 W Armitage Ave, Chicago, IL 60647, USA Get Directions
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ABOUT   Services Excellence Summary

Since 1995, Arzet Heating & Air Conditioning, Inc. has been a family-owned business serving Chicago and the neighboring regions. We believe in making your home a comfortable place. Our customers have recommended us, and word of mouth is the reason we have grown, thanks to our 24/7 work. It is gratifying having a company that communicates its priorities and working philosophies. Our first priority is for you to feel at home on our platform. We treat our customers as family and not just a transaction. Homeowners face many hardships. Our prices are both affordable and reasonable. We always provide high-quality service. Our customers are genuinely happy with the work our technicians and other workers do. We have a long list of satisfied customers to prove it.

 

SUMMARY   Reviews Summary

Customers' evaluations proclaim the outstanding service of Arzet. It is diffucult to remember a negative review but the first 15 reviews out of 15 show how clients are overwhelmingly satisfied in a number of respects. All five customers widely agree that the company runs in a professional and intelligent manner. Customers have used the service for several years and arzet staff were consistently punctual, giving realistic repair estimates, answering questions on time, and appropriately communicable. Customers argued that the tech and support staff really know what they're doing. They also appreciate the fact that staff are easy to reach and are very supportive in potentially stressful situations, with one customer going as far as to say that the company has made it clear that they no longer need to look elsewhere for heating and cooling. 2021-Assessment one-offs are of further assistance. Walter is quite commended 95% of 15 Reviews for helpfulness, manual labor, and excellent customer service and very timely responses. Customers specifically argue that they have not come across these characteristics in many other workers they have employed. Service is efficient. One customer records that they were certified and fixed the unplanned after 30 minutes, and the fix lasted for 2 years until 2021, another 2021 evaluation shows that the technicians had issues refilling the Freon until 2021 however. Customers rate services as professional, reliable, helpful, and knowledgeable. 2021 corresponded to the customers with a large body of evidence. 2021 Repair specifics and honest and intelligent paid without the pressure to upsell the better choice for the clients' new furnaces have been of great help. Clients are listening and are always willing to assist, as one customer observed that 24/7 service no need to wait since last-minute repairs always help solve customers' space. The one who sees it insists on your willingness and readiness to listen and act. Customers approach the service in a corporate fashion. Another customer goes on to say that pressuring is the key, arguing that other company personnel are always trying to add extra money. If this occurs, the customer attempts to obtain the problems and it's 2021. Enjoy a service that has an average of more than 6 months and meets.google customers' claims, despite an average of 15 5-star reviews there are also 5-star reviews.

 

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Sean left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jul 07
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Pros & Cons

PROS
recommend (8)
highly recommend ... (5)
very professiona ... (3)
very helpful (2)
helpful and know ... (1)
on time (1)
does excellent w ... (1)
excellent custom ... (1)
good experience (1)
great prices (1)
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Cons
would not return ... (1)
pricey (1)

Arzet Heating & Air Conditioning, Inc Reviews: 48. Average Rating: 4.8

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Beware Arzet Heating & Air, they will rip you off when your air conditioning breaks down in the summer heat. The a/c at my condo went out and I called Arzet to come take a look. They told me I needed a new run capacitor and the total charge would be $625. Pretty pricey, but worth it to get the air running again! Then a few hours later the air was not cold at all so I called and they scheduled a visit for tomorrow. The next visit they told me I had a freon leak which needed to be fixed and I had three options: 1) Recharge the freon and add leak stopper for $1100 2) Do a leak test and repair the leak and add freon for $1700 3) Replace the whole system for $5200 I chose option two because the unit is 11 years old and it should last for a few more years at least. They did the leak test for maybe 2 hours and told me they could not find the leak and it must be in the wall so there is nothing they can do. Also they will add leak stopper to the freon recharge which will be an additional $275. So I had to pay them $1975 because I chose option two instead of option 1, which would have saved me $875. I called them about this obvious discrepancy in my invoice and they said a manager would get back to me by the end of the day. No one ever called me back. So I paid $2600, half the cost of a new system for them to not solve my problem. Call anyone else if you want to save yourself thousands of dollars for a normal service call.
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Sean left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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