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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
AutoZone Auto Parts

AutoZone Auto Parts

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Open  7:30 AM-9:00 PM now
3715 N Western Ave, Chicago, IL 60618, USA Get Directions
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ABOUT   Services Excellence Summary

AutoZone North Western Ave, Chicago, IL is a leading national retailer for automotive parts. We provide new and remanufactured parts, as well as maintenance items and accessories. Contact your neighbourhood AutoZone Store in Chicago. The AutoZone auto parts shop in Chicago, located at 3715 North Western Ave, guarantees quality products and advice suitable for any car, truck, or SUV. Don't forget to bring your AutoZone Rewards account every time you visit our physical store to avail of exclusive deals and offers. Each of our stores offers free battery charging and testing, as well as the Loan-A Tool(r) program. A check engine light tool, Fix Finder, uses ASE-certified mechanics' comprehensive knowledge to identify the ideal fix. Order tools and parts online, but don't forget to carry your AutoZone Rewards account when you visit our physical store. We'll reward your account with a $20 bonus after you place five orders of $20 or more. We are proud of you, and our aim is to provide you with the best AutoZone experience.

 

SUMMARY   Reviews Summary

Customers commend and describe this AutoZone branch as outstanding in reviews. The warm service of employees like Vanessa gets lots of praise; multiple people liked Vanessa's opinion and ability to help inexperienced customers. Numerous consumers received staff help to install car parts bought at AutoZone free of charge. The same clients report visiting the outlet for vehicle or technical challenges, where they enjoyed the same free assistance. Some report their deepest gratitude to the staff for saving their day by helping when they face technical car problems. Some term Vanessa's customer service as exceptional. Staff commitment and cordial assistance are often appreciated with employees like Vanessa and frank being well identified. Majority of the clients would recommend the store to others, with some commending. Happiness was also visible in all comments, with some clients assuring Vanessa of their future return for her assistance.

 

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Reputation Change over time
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Pros & Cons

PROS
helped me (4)
recommend (4)
very helpful (4)
super helpful (3)
highly recommend ... (2)
friendly and hel ... (2)
happy with the s ... (2)
great experience ... (2)
excellent servic ... (2)
helpful staff (2)
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Cons
dirty (1)
damages (1)
unprofessional (1)
disappointed (1)
waste of time (1)
rude (1)
upset (1)
slow (1)
poor customer se ... (1)

AutoZone Auto Parts Reviews: 103. Average Rating: 4.3

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