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US / IL / Chicago
Black Diamond Solutions, LLC photo
Black Diamond Solutions, LLC photo
Black Diamond Solutions, LLC photo
Black Diamond Solutions, LLC photo
Black Diamond Solutions, LLC photo

Black Diamond Solutions, LLC

Address: 3921 W Dickens Ave, Chicago, IL 60647, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
IT Solutions Anti-virus Solutions $50 - $100
Infrastructure Setup $500 - $1,500
Technical Support $100 - $200
Product Supply Microsoft Licenses $100 - $300
Networking Equipment $150 - $800
Hardware Components $50 - $400
Consultation Services Technology Consulting $100 - $300
Vendor Negotiation Assistance $150 - $350
Custom IT Solutions Planning $200 - $600

What people love

From reviews
Competitive pricing Customer service Technical support Quick responses Professional service Knowledgeable staff Personal attention Efficient service Reliable supplier 24/7 availability

About this business

When a large enterprise is breached, it is usually in the news. These breaches are covered online, on TV, and in newspapers much of the time. It would be easy to assume all of this means that cybercrime doesn't affect small businesses, but those are the companies cybercriminals are most interested in. Our security programs feature these crucial services to protect your company. Every security package contains this survey, which provides a fundamental inspection of all current policies, procedures, equipment, operations, and techniques. It involves suggestions for boosting security policies, like two-factor authentication and session lockout timers. It also includes a security checklist with various recommendations on how to improve internal security practices.

Reviews Summary

Black Diamond receives consistent and effusive praise for its customer service, technical expertise, and personal approach. They are invaluable to many companies, have greatly developed partnership with IT needs, and are the review majority resolved their service provider. Alex Velasco is highly recommended for long-term relationships and ease of communication. Prices and selection are also praised. Black Diamond also provides broad technical and insightful information, ensuring clients are making the right choices and matching their specific needs. It's clear that Black Diamond treats their customers like a family.

Frequently asked questions

7 questions
What do Black Diamond Solutions, LLC clients say about the work?
Clients frequently praise the professional and personable service they receive, highlighting the team's responsiveness and competitive pricing. Alex Velasco is specifically noted for going the extra mile to meet client needs, making them a trusted partner for IT solutions.
Does Black Diamond Solutions, LLC provide technical support for IT issues?
Yes, they offer technical support as part of their IT Solutions, which also includes anti-virus solutions and infrastructure setup. Reviewers have expressed satisfaction with their prompt and effective assistance in resolving IT challenges.
Can I get a security audit included with my service package?
Yes, every security package includes a comprehensive audit that reviews current policies and practices, along with recommendations for security improvements, such as two-factor authentication and lockout timers for sessions.
What are the hours of operation for Black Diamond Solutions, LLC?
Their hours are as follows: Monday: 8:00 AM-5:00 PM, Tuesday: 8:00 AM-5:00 PM, Wednesday: 8:00 AM-5:00 PM, Thursday: 8:00 AM-5:00 PM, Friday: 8:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
What types of products does Black Diamond Solutions, LLC supply?
They supply Microsoft licenses, networking equipment, and hardware components as part of their Product Supply services. Reviewers have noted their quick responses and reliability in providing necessary IT products.
How does Black Diamond Solutions, LLC assist with vendor negotiations?
They offer vendor negotiation assistance as part of their Consultation Services, helping clients secure the best deals and products for their IT needs. Clients appreciate the team's expertise in navigating vendor relationships.
Where is Black Diamond Solutions, LLC located?
3921 W Dickens Ave, Chicago, IL 60647, USA

Location & directions

Chicago, Illinois
Black Diamond Solutions, LLC
Cyber Security Company
Address
3921 W Dickens Ave, Chicago, IL 60647, USA
Hours
Closed Now
Black Diamond Solutions, LLC Reviews · 4.9 average
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