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  1. US
  2. IL
  3. Chicago
Decker Heating & Air Conditioning
Decker Heating & Air Conditioning
Decker Heating & Air Conditioning
Decker Heating & Air Conditioning

Decker Heating & Air Conditioning

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2711 S State St #203, Chicago, IL 60616, USA Get Directions
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ABOUT   Services Excellence Summary

At Decker Heating & Air Conditioning, even though we are a small company, we have a wonderful group of people. We are well-equipped and have a great attitude. We make a concerted effort to establish trust and respect with our customers. Also, every HVAC technician you encounter working for us passed the exams needed for employment in our company. As a result, they are licensed and have a strong background in industry best practices. A small community of people with similar goals, vision, and motivation to serve customers like them works with us. In normal business hours, you can call our customer service representatives. They are also available 24/7. They will treat you with respect and care when you contact them. They will assist you, and you will experience exceptional support efforts from them.

 

SUMMARY   Reviews Summary

There is a general consensus among consumers that Decker Heating & Air Conditioning has a history of good customer service and quality technical maintenance. It is evidenced by numerous testimonials. Repeat clients mentioned that satisfaction over the long term. There were also reports that the company could be relied on for urgent maintenance requests and that technicians were helpful in prolonging the life of essential equipment. Good reviews mention technicians, advising clients, and informing them of procedures and repairs, as well as their integrity when making recommendations. several clients feel that Decker is very professional and brings excellent customer service. Office personnel are also lauded for their aptitude and problem-solving skills. The business also accepts credit cards and payment and can see it as a modern company. Pricing was fair, and many customers stated that the price was a good value for what they received making. Several clients stated that the team was professional and largely exceeded their expectations. However, there were some negative reviews, many of which indicated that the issue had insufficiencies. For example, one homeowner complained about the attitude of office personnel at times. Yet some of those negatives were anecdotal. The best thing about reviews one can glean how efficiently the company can provide maintenance and repairs. This factor was significant to prevent significant issues that could have occurred if it was repaired at the moment.

 

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Pros & Cons

PROS
recommend (17)
highly recommend ... (11)
very professiona ... (5)
on time (5)
very happy (4)
very knowledgeab ... (3)
terrific job (2)
got the job done ... (2)
great job (2)
excellent servic ... (2)
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Decker Heating & Air Conditioning Reviews: 39. Average Rating: 5.0
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