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  1. US
  2. IL
  3. Chicago
Hales Property Management, Inc.
Hales Property Management, Inc.
Hales Property Management, Inc.

Hales Property Management, Inc.

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Open  8:30 AM - 5:00 PM now
1411 W Chicago Ave Ste 1, Chicago, IL 60642, USA Get Directions
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ABOUT   Services Excellence Summary

We have been overseeing Chicago properties since 2003, putting the best property management system in practice. We were tired of unreliable property managers getting on our nerves. They made our lives more difficult than they made everything possible. Property owners require fundamental services, such as communication, prompt response, building management, professionalism, and effectively providing information. We saw an opportunity. Hales Property Management has come a long way. Our Condo Management Company has evolved to be one of the most reliable and reputable property management firms. Our company offers condominium management services in Chicago, and we've gained the trust of countless property owners. The company continues to expand each year, and we credit this growth to the dependability that property owners anticipate and deserve.

 

SUMMARY   Reviews Summary

The given Hales Property Management reviews showcase an overall high satisfaction level with the service provided. The reviewers consistently praised the level of professionalism, responsiveness, and dedication demonstrated by the staff. Many of them explicitly mentioned the improvement in various areas that Hales initiated over their previous management company. They describe a hands-on, problem-solving team of property managers who are easy to reach and communicate with. Specific mention to Kevin LaPointe, Ruth Robles, Chrissy, Travis Neville, BJ, jacie was made for their unique skills and efficiency. They are regarded as a highly professional property management company that understands what “customer care” means. The comments also praised how the company has helped the Association in its many solutions, such as getting things done quickly, being informative, and supporting them in their decisions and offering guidance. This is a good resume that this is a reliable partner and choice for building management. Clients are pleased that their time of need has been productive, contributing to the feeling that they are in good hands. In summary, the majority of reviews were positive, with customers expressing profound appreciation and recognition for a job well done. This peak performance will undoubtedly breed significant trust and reliability as they all recommend Hales Management. The positives are visible about their professionalism. Responds quickly to my questions/help. Provides me with good information or makes me aware of an issue I wasn't aware of. Understands what I'm looking for and gives me feedback or advice. Is professional. Has given me direction in maintaining or improving property Understands the clients' needs. There is positive communication always. Quick to provide solutions. Offer home management solutions. Understand technical issues, consequently, solving them without affecting their customer's state. Offer support and encouragement Being ready and have tools for the work that the company does. Always available. View firmness Provide services knowingly that is not always comfortable hence creating a balance. Good at listening. Has passion and enthusiasm for the work that they do. The services they provide are quality hat comes with professionalism and skills.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (12)
very professiona ... (5)
highly recommend ... (4)
great experience ... (4)
helped me (3)
very happy (2)
happy with the s ... (2)
strongly recomme ... (2)
responded prompt ... (2)
very responsive (2)
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Cons
rude (3)
0 stars (2)
worst property m ... (1)
horrible (1)
unprofessional (1)
worst company (1)
not recommend (1)
no response (1)

Hales Property Management, Inc. Reviews: 100. Average Rating: 3.9

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John Doe left a 5 star review
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