At High Fidelity Property Management, our team members are highly experienced in the Chicago real estate market with thorough knowledge of the neighborhoods and the market landscape. John McGeown, a Navy veteran, started the company. With over 1000 units, the company has experienced significant growth in terms of referrals. By adding new roles and cutting out third-party vendors, we have fine-tuned our operations to increase our control and decrease costs. Everything is done under one roof, from legal services and janitorial work to maintenance and leasing services.
Reviews Summary
The overarching theme from the reviews is the company's exceptional service to the tenants. The overwhelming majority of clients have had prompt and reliable responses to their issues. Customer service is highly praised and the staff and management are constantly appreciated and respected for their professionalism. Danielle, a property manager, receives many accolades for her exceptional service to her clients. High Fidelity's commitment to response and support is remarkable Their care and consideration are also shown in their concern for a smooth transition process for new residents. Good maintenance, quick responses, and the cheerful and helpful staff are just a few of the positives. Despite the good things, there are also complaints about some aspects. Noise from poor insulation and old appliances are concerns. But most of the reviews rate High Fidelity well.
Frequently asked questions
7 questions
What do High Fidelity Property Management clients say about the work?
Clients frequently praise the team's responsiveness and professionalism, highlighting staff members like Freddie and Corinne for their quick handling of maintenance requests and clear communication. Many reviewers appreciate the timely service and the overall positive experience of working with them.
Does High Fidelity Property Management handle emergency repairs in Chicago, and what do reviewers say about their response time?
Yes, they manage emergency repairs effectively. Reviewers often mention that maintenance requests are addressed within 24 hours, with many expressing satisfaction with the quick response times and the professionalism of the maintenance team.
What services does High Fidelity Property Management offer?
They provide comprehensive services including Property Management (Property Maintenance, Tenant Communication, Unit Inspections), Tenant Services (Lease Signing Assistance, Subleasing Support, Utilities Setup), Customer Service (Rapid Response Team, Complaint Resolution, Tenant Support Services), Housing Assistance (Apartment Finding, Rental Application Assistance, Move-in Assistance), and Maintenance Services (Plumbing Repairs, Electrical Repairs, HVAC Services).
Can I get help with utilities setup when renting from High Fidelity Property Management?
Yes, they offer utilities setup assistance as part of their Tenant Services, ensuring a smoother transition for new tenants moving into their properties.
What are the operating hours for High Fidelity Property Management?
Who leads High Fidelity Property Management and what experience do they have?
John McGeown, a Navy veteran, founded McGeown Real Estate and leads High Fidelity Property Management. The team consists of seasoned Chicago realty professionals with extensive knowledge of the city's neighborhoods and market trends.
Where is High Fidelity Property Management located?
Did not provide key to move in for first three days of the month, moved in and there was a fly infestation, continuous leak in bathroom with accumulating water, multiple issues w/ "central" heat and aid