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Kay Jewelers

Name: Kay Jewelers
Address: Chicago, US
Telephone: +13126411109
Rating: 4.4722

72 reviews

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+13126411109

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101 S State St Spc. S12, Chicago, IL 60603, USA Get Directions

jewelry store Top Jewelry Stores in United States Top Jewelry Stores in Illinois

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ABOUT Services Excellence Summary

In 1916, there was one Kay Jewelers store. In 2022, you have more than 1,100 all over America. The jewelry industry in the United States has been dominated by Kay Jewelers. Although the company specializes in high-quality jewelry at reasonable prices, its greatest strength is the exceptional customer service in all Kay Jewelers Stores or online. With straightforward guidance and wisdom, our experts in jewelry can guide you through every purchase, no matter how big or small, in-store or online. Find beautiful collections today, including engagement rings and wedding bands. There is also a collection of diamonds to choose from. Kay Jewelers carries the most popular brands, including Ever Us, Neil Lane Bridal, Adrianna Papell, and Tolkowsky (r) diamonds, as well as Le Vian Chocolate Diamonds. Shop today at Kay Jewelers.

SUMMARY Reviews Summary

Customer satisfaction clearly runs deep in this evaluation of Kay Jewelers. Most mentions are about their variety and quality of service. One review particularly lauds an employee named Gabriel, for his professionalism and exceptional customer service. Other employees also received mentions and often went beyond usual great service. One reviewer, Grover Stewart, praised Gabriel for his actions suggesting a perfect anniversary present that was complete. Customer service extended to Mr. David B. and Mr. Devonte, two other customers who expressed complete satisfaction in a given time via two employees. Support and guidance were given when making purchases, making each experience unique. This has ensured that customers continued to shop at Kay Jewelers and even promoted it, promising to return. One customer had a chance to seek help from Kay Jewelers customer service. Reviewers predict that gifting Kay Jewelers supported service foretells high satisfaction, thus an increase in their customer base because their excellent customer experience. The underlying guarantee for Kay Jewelers is, the turning merchandise business is the people who come in and go beyond tradition.

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Reputation Change over time

Pros & Cons

PROS

recommend (7)

highly recommend ... (6)

super helpful (3)

extremely helpfu ... (3)

great experience ... (3)

awesome experien ... (2)

wonderful experi ... (2)

accommodating (2)

very helpful (2)

very happy (2)

Cons

never responded (1)

disappointing (1)

not recommend (1)

disrespectful (1)

Kay Jewelers Reviews: 72. Average Rating: 4.5

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