Professional staffFair pricingQuick repairsGood communicationCustomer serviceCourteous staffGoing the extra mileFriendly staffTimely serviceEfficient service
About this business
Logan Square Auto Repair Recognized as a Top-Rated Service Centre by CARFAX
Logan Square Auto Repair has been acknowledged as a Top-Rated Service Centre in the third Annual CARFAX Top Rated Program. This recognition was based on CARFAX Carcare's verified reviews, where Logan Square Auto Repair received a score of 4.8 out of five stars. According to Mike Liou, Head of Service Marketing at CARFAX, they are always working to make car owners feel more knowledgeable and confident when it comes to servicing their automobiles. We have more than 24 million Car Care members now, and that number is only increasing. Our recall and maintenance alerts are enabling these members to take better care of their cars. This list is based on the direct opinions of verified customers.
Reviews Summary
The reviews overwhelmingly support the notion that Logan Square Auto Repair goes above and beyond in terms of customer service. Various clients said the teams were responsive and reached out to them with offers of Tuesday service, a jump start and paid medical transport. Time is of the essence when preparing for work. One client said they were helped by a lift and as soon as the taxi arrived, their car was ready. Further, different reviewers mentioned that this level of empathy was particularly important.ascar repair is essential. A good shop is quickly identified, slick, and cost-effective. They did repairs on my vehicle in a moment. It is fantastic that their findings were uploaded to my phone, and I could pay using my usual method and security.json({'positive': 3, 'negative': 1, 'skip': 2})
The reviews show that the majority of customers support the automative.cumtomer support. Carl said, “Trust them. I was not disappointed,” whereas many did not provide the same duties before because the client had the same problems others had.Global Ratings for Logan Square Auto Repair and Body Shop were 5 stars.
Frequently asked questions
7 questions
What do Logan Square Auto Repair clients say about the work?
Clients frequently praise the team for their professionalism, honesty, and thorough communication. Many reviewers highlight the exceptional customer service, with specific mentions of staff like Nick and Rick, who go above and beyond to ensure satisfaction.
Does Logan Square Auto Repair handle tire services, and how do customers feel about their work?
Yes, they offer tire services including tire installation, rotation, and repair. Customers appreciate the team's efficiency and professionalism, often noting quick turnaround times and friendly service during tire-related work.
Can I get an oil change at Logan Square Auto Repair, and what do reviews say about the experience?
They provide both conventional and synthetic oil changes. Reviewers commend the quick service, with many stating they were in and out in about 30 minutes, along with friendly staff interactions.
Does this shop offer battery services, and how do customers view their expertise?
Yes, they provide battery replacement and diagnostics. Customers have expressed satisfaction with the team's honesty and thorough explanations regarding battery issues, often highlighting their integrity in service.
What types of vehicle inspections can I get at Logan Square Auto Repair?
They offer emissions testing and safety inspections. Reviewers appreciate the straightforward process and the clarity provided regarding what needs attention during inspections.
How does Logan Square Auto Repair ensure customer satisfaction?
They focus on clear communication and work within customers' budgets, as highlighted by multiple reviewers. The team is known for going the extra mile to ensure clients leave happy and satisfied with the service.