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Mattress Firm South Loop East

Name: Mattress Firm South Loop East
Address: Chicago, US
Telephone: +13125881437
Rating: 4.86

100 reviews

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+13125881437

Open 10:00 AM-8:00 PM now

3 E Roosevelt Rd, Chicago, IL 60605, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in Illinois

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ABOUT Services Excellence Summary

We all work harder to help you sleep better at night. So, how do we do it? We do it by providing a unique solution. Our Sleep Experts spend over 200 hours in training to create an individual solution. We provide the Love Your Mattress Guarantee(r), which allows you to shop with confidence. You'll get a discount on premium American brands like Sealy, Tempur-Pedic, and Sleepy's. You'll also get a 120-night trial(r) and your new mattress. It is done to guarantee you receive the best mattress for your needs. People believe Mattress Firm does mattresses. Most individuals don't know that the company is a mattress and matches you with the right mattress for you. Mattress Firm has been helping people sleep better for over 90 years. They fit them with an ideal mattress at a fair price. Sherman T. in his idea to establish Mattress Firm founded it. The store began as a small chain of specialty mattress stores located in a select few states. Now, the organization boasts over 2400 locations across the United States. All our Sleep Experts(r) start their journey with an 80-hour training period. So, it was a lot to learn. But, with Mattress Firm, you can. We believe that if employees are happy, customers will get great service. They are happy to come to work, and their performance is at its best.

SUMMARY Reviews Summary

Customer reviews of a Mattress Firm store, especially regarding the consultant named Nova, are overwhelmingly positive. Many clients mentioned Nova's assistance with product selection and her cheerful attitude when dealing with questions. Almost everyone appreciated how informative Nova was and pointed out how she made the whole buying experience stress-free. A client who mentioned local service stated that the salespeople were very professional and that they would recommend the store to others. Another pleased customer wrote that their child loves their new mattress and that they intend to purchase from there in the future. Many reviewers claimed that they received exemplary service from both Kevin and Nova, and everyone thinks the store is welcoming. The words professional and kind come up often in reviews, and the consultants are always ready to help. The service is helpful and informative, and all the customers who witnessed it seemed comfortable and taken care of. One person wrote; this store makes me feel like the employees know me and that they value me.