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Mattress Firm South Loop West
Mattress Firm South Loop West
Mattress Firm South Loop West
Mattress Firm South Loop West

Mattress Firm South Loop West

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Open  10:00 AM-8:00 PM now
500 W Roosevelt Rd, Chicago, IL 60607, USA Get Directions
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ABOUT   Services Excellence Summary

As Sleep Experts (r), we are taught from the beginning to ensure you have a great night's sleep every night. Our team spends more than 200 hours at this. Moreover, we create a customized solution just for you, and you can shop with confidence. At our store, America's top brands such as Tempur-Pedic, Sealy, Serta, and Sleepy's are offered at an affordable price and with a discount. In addition, you receive free delivery of your new mattress and a 120-night sleep trial(r), so you can be sure that it is the right bed for you. The mattress is the core product of Mattress Firm. This matches you with the proper mattress for you at the right price. But Mattress Firm is about more than just mattresses. For over 90 years, the company has been helping people gain a fresh perspective on life by matching them with the right mattress at the right price. From a few hundred stores to over 2,400 stores in 49 states, Mattress Firm has continuously improved, adapted, and thrived. When it comes to ensuring delivery for our clients as well as meeting and overachieving their expectations, our returns policy is clear and fair. We promise that our mattresses are new when they arrive at the customer's doorstep and that customers will treat them with great care and satisfaction. We also promise that we will deliver the mattress at the agreed-upon time and that it will be returned in the same condition as the time of delivery. This is the operating philosophy for all our employees, who participate in a minimum of 80 hours of training. The foundation of our customer service philosophy is ensuring our clients are satisfied. Many people believe Mattress Firm is a mattress company. This is not entirely true. Mattress Firm is a company that matches customers with mattresses and helps them get the best price.

 

SUMMARY   Reviews Summary

The highlights of the store include Victor and Alicia's great service; helpfulness and detailed knowledge of mattresses; they streamlined the customer experience by contributing professional advice and selecting comfortable mattresses on budget. Yvonne has also proven to be a prized possession with her awesome service during custom service terms, the delivery men were on time, and great communication between service representatives and the store have ended up with personalized service. Mattress Firm is a left a reputable brand dependant on the store location and the terms of the staff. This is a concern of the store, it has promise justified by the sh-ellentrice the givantages associated by the store such as the competitive prices and good customer experience and the role played by servicester families in helping mattresses and service assistance. If you are considering buying a mattress, I recommend considering this store.

 

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John Doe left a 5 star review
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Mattress Firm South Loop West Reviews: 100. Average Rating: 4.9

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John Doe left a 5 star review
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