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Moosejaw

Name: Moosejaw
Address: Chicago, US
Telephone: +17735291111
Rating: 4.5347

101 reviews

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+17735291111

Open 10:00 AM-8:00 PM now

1901 N Clybourn Ave, Chicago, IL 60614, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Illinois

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ABOUT Services Excellence Summary

Outdoor clothing, gear, and camping supplies are waiting for you at Moosejaw. The building behind us has parking for six vehicles. Moosejaw Knowledge Center, hallowed are ye. The secrets of the outdoors and its wonders have been kept from us long due to gatekeepers. We set out to remove the veil and create a community of support and illumination. Welcome, friends! Your minds roared after reflection and consideration. Some of you even consulted an oracle. At the Knowledge Center, Gear Wizards, a band of genius experts, offer their knowledge, experiences, and tales. What's your tag? What are your ambitions? What the heck is a bivvy? The Knowledge Center is the place to go if you want to learn more about bivouacs, whether you're a beginner or seasoned hiker. You will soon join this cabal, earning the title of Gear Wizard. For the enjoyment of it all. Let's get started.

SUMMARY Reviews Summary

Overall, customers rate the store as one of the best outdoor places to shop due to its discount system, abundant stock, and knowledgeable, helpful staff. Still, problems arise when it comes to fake promises, which reduce the store's overall reputation. For instance, a client complained about buying a used group of shoes, only to get a promise of an extra discount during the next purchase, which never happened. This frustration makes him say that he may not return despite the previous shopping experience that made him even thank that brand. The company's customer service staff are rated, except the store faced a daily limit of certain stock. In conclusion, the store's customer service is satisfying, but the fake promises could compromise their position. Most customers appreciate the rapid shift to buy from other stores to see if the store is genuine. This is a developing story and may get a different turn.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

helped me (7)

knowledgeable st ... (4)

very helpful (3)

helpful and know ... (3)

super helpful (3)

helpful staff (3)

great selection (3)

excellent custom ... (2)

will be returnin ... (2)

friendly staff (2)

Cons

wasted my time (1)

very disappointi ... (1)

disappointing (1)

unhelpful (1)

Moosejaw Reviews: 101. Average Rating: 4.5

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