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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Pottery Barn

Pottery Barn

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Closed  Now now
1000 W North Ave Ste C, Chicago, IL 60642, USA Get Directions
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Service Sub Service Average Price Range (USD)
Furniture Sales Sofas
$800 - $5000 Call to Book
Dining Chairs
$150 - $800 Call to Book
Coffee Tables
$150 - $1200 Call to Book
Interior Design Consultation Design Assistance
$50 - $200 Call to Book
Space Planning
$100 - $300 Call to Book
Fabric Selection
$20 - $100 Call to Book
Returns and Exchanges In-Store Returns
Curbside Pickup Returns
Mail-In Exchanges
Shipping Services Standard Shipping
$20 - $100 Call to Book
Express Shipping
$50 - $200 Call to Book
International Shipping
$100 - $300 Call to Book
Home Accessories Decorative Items
$10 - $150 Call to Book
Bedding
$50 - $300 Call to Book
Lighting Fixtures
$20 - $500 Call to Book
ABOUT   Services Excellence Summary

Since 1949, Pottery Barn quality has been unparalleled and the value unmatched. We are a Williams-Sonoma, Inc. company. We are based in San Francisco, and our online storefront and catalog reach out globally.

 

SUMMARY   Reviews Summary

P&B North and Clybourn shoppers consistently praise the outstanding customer service and product knowledge exhibited by store employees. Most customers believed they received valuable advice related to potential purchases. The service area was highlighted in nearly all the positive comments. Customers are urged to avoid shopping online for products because they may not be aware of impending sales. The staff members, including Amanda, Danielle, and Diane, frequently receive commendations for their Interior design talent is another aspect of the shop that many clients rave about. The shop's manager, Leslie, is depicted as empathetic and helpful in responses to delivery and product quality issues. Staff members actively seek out solutions and ensure that clients are happy and willing to return. The store is well-arranged to comply with social distancing standards, and curbside pickup is praised by many customers. The significant number of positive reviews shows that the store is great at turning first-time clients into regular customers. However, price is a common complaint, with shoppers saying items are expensive. The interior design and other services offered by the store seem to outweigh their prices, according to most customers.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (2)
very friendly (2)
helpful staff (2)
wonderful experi ... (2)
recommend (1)
very friendly (1)
very polite (1)
clean place (1)
very clean (1)
very helpful (1)
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Pottery Barn Reviews: 100. Average Rating: 3.4

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John Doe left a 5 star review
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