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  1. US
  2. IL
  3. Chicago
PUPS Pet Club
PUPS Pet Club
PUPS Pet Club

PUPS Pet Club

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316 W Illinois St, Chicago, IL 60654, USA Get Directions
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ABOUT   Services Excellence Summary

PUPS Pet Club: Dan Rubenstein Developed The Functional Business Model for Comprehensive Pet Care Dan Rubenstein founded PUPS and is now the CEO. The path to pet care was tumultuous. Dan Rubenstein worked as a tech consultant at Accenture in July 1999 when he discovered a service to exercise his St. Bernard dog Sydney. I must explain that Sydney is one of the most important members of the Rubenstein clan. He weighs 172 pounds (Rubenstein, 2022). Dan worked long hours and disliked returning home to Sydney. This situation was sad because the dog was alone. When Sydney first tried the exercise service, it was a success. Dan could tell Sydney loved the service by his exhausted but gleeful expression when he returned from work.

 

SUMMARY   Reviews Summary

Jazz, Veronica, and Zack have all received rave reviews for their dog training service. Many customers appreciated the personal trainer experience and loved the way their animals came home. General impressions show that Pups Pet Club has cleaned and welcoming locations, with almost every customer noting the friendly environment and fantastic groomers. Staff members were praised for their affectionate rapport with dogs and attentive customer care, including having contact each session. In one instance, a customer who preferred Bonnie used Zack s absolute beginner-friendly approach to dog training. Groomers were also the most popular employees, and they have created a comfortable atmosphere for Rosie, who is anxious grooming. Stephanie, in particular, was gradually and gently groomed. iterated as a favorite among the customers for that reason. Miss Stephanie was praised for her diligence and grooming skills and singled out as a top-notch stylist. Most of these clients left the salon thoroughly informed and happy with the results. Buying. Some of them liked the fact the schedule could be adjusted to fit their needs. Mixed in with similar praise for Jazz s coaching and careful, attentive approach towards new pet owners are overall impressions of the reviews. Jazz was highlighted for his exceptional communications and patient with novice pet owners. Most clients left their experiences profoundly satisfied with the service. Some said they wished other people knew how good the facility really was, and a few said they would only trust their pets in the hands of the employees there. At the end of the training or grooming session, most individuals felt that the service was worth the price paid. Helping the dogs was a regular reality for many customers when they worked with the staff of the facility.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
great service (6)
great job (5)
great experience ... (3)
fantastic job (2)
accommodating (2)
very helpful (2)
definitely be ba ... (1)
convenient locat ... (1)
easy to work wit ... (1)
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Cons
rude (3)
horrible (3)
horrible custome ... (2)
terrible (2)
disappointing (1)
unprofessional (1)
very annoyed (1)
lack of care (1)
awful (1)
do not use (1)
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PUPS Pet Club Reviews: 99. Average Rating: 4.2
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