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Roy's Furniture

Roy's Furniture

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2455 N Sheffield Ave, Chicago, IL 60614, USA Get Directions
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ABOUT   Services Excellence Summary

For Roy's Furniture: Roy's Furniture, a Chicago retail mainstay, has been in business since 1980. We offer designer, custom furniture for less. Roy's Furniture is a new motivation to return to Lincoln Park on Labor Day Weekend 2013. We are thrilled about our fresh launch and wish to extend sincere gratitude to everyone who supported us last year. Let us assist you in finding the perfect furniture for your home. Our merchandise can never be cheap. Roy's Furniture, a family-owned and working furniture store, has been there for a while. Since 1960, it has situated across Lincoln Park at the first storefront, Lincoln Ave. We sold furniture and appliances as well as paint cans. The business started as a startup, and it grew rapidly. The second generation of Roy's owners built the Roy's store at 2455 N. Sheffield in 1980. We started selling high-quality furniture at reasonable prices. This is how we became a landmark retail store in Lincoln Park. With time, Roy's became a successful company. Generations of local families furnished their homes and even their children's at the store.

 

SUMMARY   Reviews Summary

Roy's Furniture is renowned as a furniture retailer with a longstanding and excellent reputation. Customer reviews tend to agree, praising the retailer for their product offerings, competitive pricing, and terrific customer service. A lot of the reviews emphasize the store's comfortably chic and clean inventory, which is a significant part of the store's appeal. They also breed stress-free shopping experiences and reliable management, with easy browsing, fast answers, product availability, and quick delivery highlighted. These conveniences are reflected in the reviews, and customers are wholly satisfied with ordering at the business. This satisfaction is further enhanced by the delight in the one-on-one consultations and sales staff. Over and over again, these team members are hailed, and personal shoppers receive significant credit. This review follows the same pattern. The customer tells us that they found the store without any difficulty. And they were able to find the item they wanted to purchase very quickly. After paying for the order, the customer discussed the fast shipping of the order with the sales representative. The customer bought a couch, and the couch was shipped within a short period. Not only was the shipping free, but the customer was also kept in the loop by the shipping team. The customer notes that the ease with which they were able to get the information they needed is what stuck with them. The customer indicates that they would recommend this store to anyone. So, from this, we understand that the customer was happy with the store. One complaint is that some customers have had trouble getting in touch with the business. But for the most part, every review we've read has been positive, and the customers are always satisfied with the entire transaction after placing an order. Customers are delighted with the entire ordering process, which they describe as seamless, comfortable, and uncomplicated.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (9)
highly recommend ... (6)
high quality (6)
very helpful (4)
great experience ... (4)
great service (3)
excellent servic ... (3)
great quality (3)
definitely be go ... (2)
knowledgeable an ... (2)
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Cons
frustrating (1)
terrible custome ... (1)
lack of communic ... (1)
waste of time (1)
no assistance (1)
dirty (1)
lack of customer ... (1)
extremely rude (1)
stopped replying ... (1)
rude (1)
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Roy's Furniture Reviews: 100. Average Rating: 4.4

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John Doe left a 5 star review
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