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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Smith Research Inc
Smith Research Inc
Smith Research Inc
Smith Research Inc

Smith Research Inc

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150 E Huron St Suite #1010, Chicago, IL 60611, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

At Smith Research Inc., we conduct “market research,” which entails the systematic collection, recording, and analysis of large amounts of quantitative and qualitative data on issues related to marketing products or services. This information is critical in providing a competitive edge to companies interested in understanding their market. For five decades, Smith Research has been in charge of gathering and analyzing this information. Smith Research’s origins date back to 1966 when Virginia Smith, a market research pioneer, began conducting taste testing in her home. This marked the inception of our company. She installed a one-way mirror in her living room, enabling clients to see the focus groups. In 1977, the Company outgrew Virginia’s house and opened its first independent facility in Deerfield, Illinois, thanks to successful client interaction and high-quality work. In 1986, it opened its second Chicago facility, where it maintained its promise of giving clients trustworthy research (Smith, 2021). Virginia Smith retired in 1986 from market research and passed the Company to Kevin Smith and Nancy Smith, her daughter and son-in-law.

 

SUMMARY   Reviews Summary

Smith Research garners multiple positive reviews, with numerous commentators praising the friendly and welcoming atmosphere. Respondents refer to the welcoming and motivational staff, which makes the entire process seamless and hassle-free. Most also mention the outstanding cleanliness of the location, with some even going further to call for additional cleanliness measures. This vibe significantly assists in making users more at ease and more prone to engaging in candid dialogue about their viewpoints. The firm's compensation rates and the atmosphere are also commended, with users pointing out that it is an excellent place to make additional money easily. The focus on punctuality, on the other hand, emerges as a potential issue, with many users noting that they had to wait longer than anticipated, and indicating that early attendees should be rewarded to solve the problem. The ambiance is spotless and engaging, according to current reports, and some participants even express a desire to enroll in another focus group at the same location. Smith Research thus gains a lot of praise for its good work culture and the additional money it provides to its employees. Users can finally make intelligent suggestions that, if implemented, can not only increase the efficiency of respondents but also ensure its smooth operation. The core concepts of the market research company, such as study planning, are commended, with one user noting that individuals who understand the study's rationale are significantly more likely to assist customers. Community Perception: Smith Research is Clean and Friendly.

 

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Pros & Cons

PROS
friendly staff (2)
painless (1)
nice location (1)
highly professio ... (1)
good people (1)
great company (1)
very friendly (1)
clean place (1)
accommodating (1)
good experience (1)
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Cons
rude (1)
Smith Research Inc Reviews: 40. Average Rating: 4.6
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