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  1. US
  2. IL
  3. Chicago
Tdh Mechanical Inc.

Tdh Mechanical Inc.

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1625 W Montrose Ave, Chicago, IL 60613, USA Get Directions
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ABOUT   Services Excellence Summary

Tdh Mechanical Inc.'s Jacquie and Tim are siblings. They grew up working in heating and plumbing, so they started their HVAC career. It's been a test of love since 1985 when they were given their first client. The TDH Mechanical team likes what they do. We like to help our clients by offering professional personal service. Tim has spent his entire career in fixing residential HVAC issues more than thirty years and every day has been a revelation. When you are solving a problem, you have a lot of creative space, and every client brings a new perspective, so there's no boredom.

 

SUMMARY   Reviews Summary

Reviews concerning TDH Mechanical HVAC are strikingly positive, and clients consistently have nothing but praise. The first poster says as much: the team presented good value, offered a variety of options, and did a high-quality job. In one instance, a client was told by a competitor that they required a costly boiler replacement, but TDH's tech said only minor repairs were necessary. The client saved a lot of money. The best aspect of TDH is its commitment to excellent work and customer service. This is also reflected in the second review. The customer describes TDH as a no-nonsense company with reasonable prices, simple scheduling, excellent workmanship, and thorough cleaning. The company also pays attention to its customers. They were attentive to Summit's situation for the third review, made me feel seen and understood, took pictures, and proposed cost-effective and prompt installation. The diversity and superiority of their explanations and proposals stood out. The majority of these evaluations mention TDH's warranties, customer service, and workers' skill. Many have ULTRA positive hypotheses, and this is Tony's enthusiasm for how easily and efficiently TDH's technicians Elijah and Mark completed an install. Another customer states that the technicians arrived an hour early and were in and out in two hours. This one mentions how rapidly TDH completed its process and how swiftly the team cleaned up. Users refer to the company's effective cleaning. Another customer also acknowledges the humor and music of the business's agile team. One review praises TDH's thorough and efficient process. Another congratulates the company not attempting to exploit their lack of HVAC knowledge to charge them more. These reviews are annotated as helpful, which reveals a desirable pattern. Reliability, fast repaint, and fair pricing are also highlighted through client journey maps. The rankings already show TDH has a good reputation.

 

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Pros & Cons

PROS
recommend (8)
highly recommend ... (6)
very professiona ... (3)
great job (2)
quality work (2)
attention to det ... (2)
excellent servic ... (1)
accommodating (1)
good quality (1)
pricing is fair (1)
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Tdh Mechanical Inc. Reviews: 25. Average Rating: 4.6

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