Thomas Ward Insurance Group

Not everyone needs insurance, and that's okay Insurance isn't for everyone. If you need insurance, we want to help you find the perfect fit. Text – Need insurance? Let's figure it out. Our Story Thomas Ward and Michael Rice founded the Thomas Ward Insurance Group back in 1999. They had worked together at another firm specializing in health and life insurance. As they became more and more successful in their new venture, they found the company was turning down more and more potential clients. That meant they had to adopt a stricter evaluation process to accept only those who fit their company's mould. They found it a daily battle to admit good people who wanted support because they didn't match the anticipated client type. They believed that prospective clients were not given the opportunity to be served because they always doubted the process by which the client would be served. Their potential clients weren't given the chance to work with a company offering quality insurance solutions – the kind of service they were looking for. Our Mission Thomas and Michael, along with the highly competent industry-trained employees, provide excellent service to our clients looking for insurance solutions.

Thomas Ward Insurance Company has earned appreciation for its positive customer service reviews, timeliness and policy suitability. Customers appear to be fond of Thomas Ward Insurance over large corporations since Thomas Ward was seen as helpful in meeting the wants and requirements for assistance on many instances and didn't spend time on large insurance carriers, which employees did not find comprehensive. Service reviews are largely positive in that the team is communicative and supportive and that Mr. Ward and his colleagues are helpful and communicate well. For years, Thomas Ward has been a good agent for customers, especially new residents in a new location. Feedback on the quick and well-arranged response time is consistent in a time where immediate attention to issues is essential. Transaction perfection is important, and Thomas Ward Insurance passed: many schools, agents mentioned residence changes and the need for their audiences to have insurance organizations. With sustainability and fast turnaround, personal and business transactions were easy to navigate. Policy shopping and cost management were significant benefits, and several respondents remarked on the favorable quotes and glorious service they received. Client satisfaction and trust in the expert agent are primarily experienced through email and response time mean ticket time is low. Loyalty and more words are proof of great agency support and service quality and their willingness to make their clients feel good and happy.