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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Torres Omar Jewelers
Torres Omar Jewelers
Torres Omar Jewelers
Torres Omar Jewelers

Torres Omar Jewelers

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2624 N Milwaukee Ave, Chicago, IL 60647, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

Torres Omar Jewelers is a family-owned jewelry shop located in Logan Square, Chicago. We specialize in custom jewelry and jewelry repair. The story of Torres Omar Jewelers began in 1980 when Jose and Maria Torres founded this family-owned business. They envisioned a store where exceptional customer service, fair prices, and a diverse product lineup could create lifelong customers. At Torres Omar Jewelers, we are more than just a jewelry store. We are committed to enhancing our customers' experience and exceeding their expectations over time. Our team is a group of experienced and knowledgeable professionals who work to ensure your shopping and purchase experience is successful. We are a jewelry store you can trust; we are always there to guide you in selecting the right gift to create the perfect moment.

 

SUMMARY   Reviews Summary

Torres Omar Jewelers has exceptional service and trustworthy work. Customers are happy and satisfied. Reviews mention each employee as helpful, polite, and skilled. People boast about Omar himself, whose customer service and empathy is renowned. The translated review expresses thanks to Omar for his kindness and effort. Due to Omar and the team's welcoming atmosphere, customers stay loyal for years. Prices are reasonable, and the shop's cleaning and resizing services are convenient. Getting complex repairs on watches and ring redesigns are also excelling. Its attention to detail and quality is evident. Customers often go in with a problem or idea and are overjoyed with the resolution with new jewelry or immaculately fixed old gems. Regulars feel that this shop is like a family and have been known to recommend it to others. Many people mention that this is their new favorite place. These are nearly all the reviews you'll find, and they're a good summary of the jeweler. A couple of customers had trouble explaining their requests, but the staff resolved them amicably. Customers were misled in one case, but the shop resolved it satisfactorily. The shop remains popular because it seems to have a strong order history and appreciates every customer.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (7)
excellent servic ... (3)
very friendly (3)
very kind (3)
good customer se ... (2)
great service (2)
very clean (2)
highly recommend ... (2)
recommended (2)
very helpful (2)
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Cons
over priced (2)
expensive (2)
bad customer ser ... (2)
waste of money (1)
damages (1)
disappointed (1)
overcharge (1)
stay away (1)
overpriced (1)
spend your money ... (1)
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Torres Omar Jewelers Reviews: 100. Average Rating: 4.3
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