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Mr. Rooter Plumbing of Will County

Name: Mr. Rooter Plumbing of Will County
Address: Joliet, US
Telephone: +18152644047
Rating: 4.7157

102 reviews

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+18152644047

Open 00:00-23:59 now

126 S Des Plaines St, Joliet, IL 60436, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Illinois

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ABOUT Services Excellence Summary

Mr. Rooter Plumbing of Will County has followed the original company's core values since 1970. Their primary residencies and businesses are near Oklahoma City, where they started. The original owners run the company, which has helped the business develop strong connections to the community. The Mr. Rooter family is a network of plumbing companies that all share the same set of values. They all believe in providing outstanding customer service. They have hundreds of locations in North America and Canada. However, each and every one is deeply connected to the community in which it operates. We have learned that the best customer service comes from truly caring for our customers.

SUMMARY Reviews Summary

Mr. Rooter's Will County technicians Chris, Gene, and the call center show a customer-driven approach that offers solutions while being respectful and reliable. Clients value the positive atmosphere and teamwork that employees provide in addition to their professional and proactive services, as well as keeping them informed. Service underlines efficiency, honesty, and advising future options, emphasizing customer needs. All interactions with Mr. Rooter go smoothly and with top-flight service, multiple reviews point out. Clients agree that the company will be contacted in the future, showing that Mr. Rooter leaves positive impressions. Helpful, informative, respectful, and prompt receive equally high marks, adding that the company has always made them feel new in the process, putting them out of any anxiety they may have had. The strengths of Mr. Rooter seem to be comprehensive. Customers find the company and its staff to be respectful, informed and ready to help. Verifying that the firm's reputation is reputable and client-oriented. The only negative perspective is that prices are high, with some reviews reporting this..loop

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Reputation Change over time

Pros & Cons

PROS

recommend (18)

very professiona ... (12)

highly recommend ... (8)

very knowledgeab ... (6)

on time (5)

great job (5)

excellent job (4)

very friendly (3)

very informative ... (3)

very impressed (2)

Cons

disappointed (1)

worst company (1)

horrible custome ... (1)

waste your time (1)

horrible (1)