Professional staffKnowledgeable techniciansEfficient serviceQuick responseFair pricingThorough explanationsFast repairsGood communicationHelpful adviceDrain problem resolution
About this business
Mr. Rooter Plumbing of Will County has followed the original company's core values since 1970. Their primary residencies and businesses are near Oklahoma City, where they started. The original owners run the company, which has helped the business develop strong connections to the community. The Mr. Rooter family is a network of plumbing companies that all share the same set of values. They all believe in providing outstanding customer service. They have hundreds of locations in North America and Canada. However, each and every one is deeply connected to the community in which it operates. We have learned that the best customer service comes from truly caring for our customers.
Reviews Summary
Mr. Rooter's Will County technicians Chris, Gene, and the call center show a customer-driven approach that offers solutions while being respectful and reliable. Clients value the positive atmosphere and teamwork that employees provide in addition to their professional and proactive services, as well as keeping them informed. Service underlines efficiency, honesty, and advising future options, emphasizing customer needs. All interactions with Mr. Rooter go smoothly and with top-flight service, multiple reviews point out. Clients agree that the company will be contacted in the future, showing that Mr. Rooter leaves positive impressions. Helpful, informative, respectful, and prompt receive equally high marks, adding that the company has always made them feel new in the process, putting them out of any anxiety they may have had. The strengths of Mr. Rooter seem to be comprehensive. Customers find the company and its staff to be respectful, informed and ready to help. Verifying that the firm's reputation is reputable and client-oriented. The only negative perspective is that prices are high, with some reviews reporting this..loop
Frequently asked questions
7 questions
Does Mr. Rooter Plumbing of Will County handle water heater repair in Joliet, and what do customers say about their experience?
Yes, they offer water heater repair services. Reviewers frequently mention the efficiency and professionalism of their technicians, particularly praising Chris for his thoroughness and ability to restore hot water quickly.
What do clients say about the response time of Mr. Rooter Plumbing of Will County for emergency repairs?
Clients often highlight the quick response time for emergencies. One reviewer noted that they received prompt service for a sump pump issue on a Sunday, which reflects their commitment to timely assistance.
Can I get drain cleaning services from Mr. Rooter Plumbing of Will County?
Yes, they provide comprehensive drain cleaning services, including shower drain cleaning, kitchen sink drain cleaning, and main sewer line cleaning. Their technicians are noted for their efficiency and thoroughness in resolving drain issues.
What are the hours of operation for Mr. Rooter Plumbing of Will County?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Does Mr. Rooter Plumbing of Will County offer pipe repair services?
Yes, they offer pipe repair services, including leak repair, pipe replacement, and re-piping for new installations. Their technicians are recognized for their expertise in handling various plumbing issues effectively.
Who owns Mr. Rooter Plumbing of Will County, and how long have they been in business?
Mr. Rooter Plumbing of Will County is still owned by its original owners since its establishment in 1970, emphasizing their long-standing commitment to quality service and community ties.
Where is Mr. Rooter Plumbing of Will County located?