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  1. US
  2. IL
  3. Rockford
L.A. TAN
L.A. TAN
L.A. TAN

L.A. TAN

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Open  8:00 AM - 9:00 PM now
3810 E State St, Rockford, IL 61108, USA Get Directions
4.3
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ABOUT   Services Excellence Summary

L.A. TAN is the fastest-growing tanning salon in the Midwest, with over 130 locations. L.A. TAN's tanning salons have trained skin care experts. Skin specialists perform in-depth skin care assessments and design individualized packages based on each person's skin type. Each salon offers more than 5 levels of tanning. We also sell carefully selected, high-quality tanning lotions to help you get a deeper, faster tan that lasts longer. Our skin care experts can help you pick the right lotion and tanning level for you.

 

SUMMARY   Reviews Summary

The majority of reviews are really favorable. A lot of patrons such as the cleanliness of the establishment and the professionalism of the personnel. Shannon was commended by a consumer for her exceptional customer service, while other customers have also praised Taylor, Jessica, and Callie. Many customers suggest the environment of the tanning salon and say that they are looking forward to going. Some customers appreciate the affordability and quality of their tans and like Mega Level Five tanning machines. They also indicate that they have to use the services more regularly, if possible. But there are a few who have had poor experiences with the store. One customer said that they had had a bad experience when a specialist directed them to buy some tanning oil and then refused to attempt to return the product at a certain time. Despite this bad situation, a diverse group of consumers decided that they had the same problem, but happy to share their experiences with the company's president and give a constructive example of customer service. It was their responsibility to create solvents that are very much dependent on the other solvents that make them less tightly intensive as well as a result of paying for them. The review identifies the help of the receptionists in handling the cases and deciding for the management such that monitoring the latter part of the customer acceptance about whether they should go for the treatment. They had to move up before we are there on their behalf. Jesus is achieving the customer's interest against the person who is arguing for them to put their interest ahead of the others. His evaluation also investigated the attitude of the audience as to the costs that could be incurred after the rest of the customers realized that they had been not that included in the analysis of the employees of the company. This means that the customers would make a decision on whether the customer-specified services or the company make a profit from the many cases of complaints that the company could sue. Jesus was highly criticized as someone who thinks about the people's lives and not about the company's way of deceasing when they have been served the purposes of those events. His scrutiny is negative because the challenges of getting tough use of other servants turn out to be oppressive to them. This made the company receive complaints from the customers, which was inevitable as the company makes a mistake. Most consumers are happy with the overall services and keep returning as they consider this to be the best salon. An average number of consumers differ from the general number.

 

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Pros & Cons

PROS
accommodating (3)
very helpful (2)
good experience (1)
very knowledgeab ... (1)
great job (1)
friendly service ... (1)
love this place (1)
great service (1)
excellent servic ... (1)
very welcoming (1)
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Cons
dirty (1)

L.A. TAN Reviews: 30. Average Rating: 4.3

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John Doe left a 5 star review
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