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  1. US
  2. IN
  3. Evansville
Andrews Auto Sales Inc

Andrews Auto Sales Inc

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3100 Covert Ave, Evansville, IN 47714, USA Get Directions
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ABOUT   Services Excellence Summary

For over 40 years, Andrews Auto Sales Inc in Evansville has been one of the best Buy Here Pay Here auto shops. All cars come with 24/24 vehicle service plans, and a multi-point inspection is conducted on all vehicles. The company's slogan is "Your Job Is Your Credit," and their credit-building program includes regular reports. Andrews Auto Sales Inc has been serving the Tri-State Area since 1972. We have served thousands of customers, and our new, modern showroom is ideal for a stress-free car-buying experience. Restarting from scratch with our monthly credit reports helps many customers rebuild their lives. We own our financing firm, enabling you to create your credit. All budgets are accommodated with flexible payment plans and down payments. Today, we look forward to answering your phone call with a definite "Yes!"

 

SUMMARY   Reviews Summary

Andrews Auto Sales has many happy customers. Customers praise salespeople such as Jeff, George, Ashlee. Others besides them have excellent customer service. Most reviews mention how they cater to people with bad credit like one customer called the process smooth. One client thanked Andrews for having a welcoming and pressure-free environment. Andrews not only gets their customers credit but also primarily gets them the car they want, as stated by more than one reviewer that is a goal met. Another common theme is being treated well and kindly by everyone at the dealership. Almost all of the reviews mention the staff’s kindness and willingness to help. The reviewers regularly point out that the employees, such as George, go above and beyond to help them out. This service does not go unnoticed as many people say they will return in the future. The dealership often works with these people again, and some come back multiple times. Some people said they would recommend the dealership to others who have a car purchasing decision to make. Dealership being recommend is a driving force behind the dealership’s success. These reviews have positive themes that attract customers. The outcome is that most customers are happy with their cars and the dealership that sold them. Futher, the dealership gets numerous referrals from these happy buyers. This cycle of referrals bringing in new customers and making them happy is at the core of the dealership’s business model. It creates customer loyalty and has made the dealership a local hub for car buyers. The most common observation is the friendliness and understanding of the dealership’s employees. Customers often say the salespeople treated them well and understood that many of them came from bad financial situations. The dealership is a place where customers can get a fresh start with a new car. This friendly and welcoming environment gets customers started on the right foot and helps them properly handle their car loans to improve or maintain their credit. This customer experience is a differentiator for the dealership, attracting many customers that have had bad experiences at other dealerships. This customer experience is supported by the fact that the customers get the cars they want with a payment plan they can afford. The customers are happy with the sales and financing process. They feel like everyone at the dealership did what they could to help them succeed and had a can-do attitude that made the car-buying experience different from what they have experienced in the past. This attitude, combined with the understanding that the customers’ bad credit did not define them, creates a winning combination that makes the customers want to return. #AndrewsAutoSales #customerreviews #customersatisfaction #friendlystaff

 

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Pros & Cons

PROS
recommend (20)
very helpful (10)
helped me (6)
highly recommend ... (6)
great experience ... (3)
best experience (3)
friendly service ... (3)
great place (2)
great staff (2)
great people (2)
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Cons
0 stars (2)
unprofessional (1)
very disappointe ... (1)
disappointed (1)
worst company (1)
prices are high (1)

Andrews Auto Sales Inc Reviews: 100. Average Rating: 4.4

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