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  1. US
  2. IN
  3. Fort Wayne
Premier Auto (North)

Premier Auto (North)

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Open  10:00 AM-5:00 PM now
3904 Lima Rd, Fort Wayne, IN 46808, USA Get Directions
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ABOUT   Services Excellence Summary

Premier Auto Group is a Fort Wayne-based used car dealership that operates on a foundation of trust, integrity, and courtesy. One of the most critical parts of this is being able to trust your dealership. It's difficult to discover a dealership that provides quality autos at honest prices. That's because small dealerships have a limited selection and are more costly. Premier Auto has since grown to become a large dealership, but we started when we were small. We know, we were there. Our extensive inventory includes vehicles that come with a 26-month, 26,000-mile warranty. When you have flexible finance options, you can purchase a vehicle that is tailored to your lifestyle. Premier Auto has a diverse catalog of autos that are offered by people who care. Buying a car is costly, and we understand this; that's why we take our customers and process seriously. We are here to assist you in any way we can. This is why trusting in our process is essential. We would be happy to assist you, so come in and see us today. BUY WITH CONFIDENCE from PEOPLE YOU CAN TRUST.

 

SUMMARY   Reviews Summary

Kevin at Premier Auto seems to have a strong rapport with many consumers. He is portrayed as patient, supportive, and successful in placing people in the vehicles they desire. This might suggest that the company can be relied upon to assist with one's vehicle needs, even for those who have faced challenges, such as accident victims. Not every interaction was rosy, but the willingness of Kevin and the dealership to help their clients suggests that they have the knowledge, flexibility, and client-focus to support them. Many other reviewers describe the dealership as a place with a lot of used car options, which can be helpful to clients searching for a vehicle. This broad support structure might draw in clients looking for assistance with their car troubles, regardless of the context. Exceptional, flexible service from top to bottom appears to be intended for any car buyer. This indicates that the dealership is open to working with diverse client demands and will support them in any way possible. The customer seems to see themselves matched with these beneficial traits and to report that they had a wonderful experience. The writer stresses the closeness of this attachment to the car, as a previous car was stolen or broke down after a short period. We can infer from this that the customer service is considerate of the sales environment and how buyers feel after they buy a car. Other purchasers recognize the value of the customer service they receive and feel gratitude for it. Salespeople are helpful and accomplish their tasks, whether they have sold the client several cars or only one. This indicates a strong focus on helping the clients succeed through the difficult process of buying a car, which the customer picks up on. The above reflects a happy client base, which suggests that the company is successful.

 

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Pros & Cons

PROS
recommend (11)
highly recommend ... (5)
very helpful (5)
helped me (4)
great service (3)
great customer s ... (3)
super helpful (2)
great place (2)
very friendly (2)
easy to work wit ... (2)
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Cons
rude (1)
extremely rude (1)
rude (1)
unprofessional (1)
no response (1)

Premier Auto (North) Reviews: 100. Average Rating: 4.5

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